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eCarOne Austin Delivery Center

(2,759 reviews)
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,759 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne Austin Delivery Center from DealerRater.

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I had an amazing experience at this dealership. Ken was...

I had an amazing experience at this dealership. Ken was so kind and knowledgeable and went out of his way to assist me in making the decision to go with my Audi A3. 10 out of 10 would do it again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ken was nothing short of amazing! He was patient & very...

Ken was nothing short of amazing! He was patient & very knowledgeable about the car buying industry! He also went above & beyond to ensure I was 100% satisfied prior to my purchase. I will definitely recommend him to ALLLLL of my family & friends! THANK YOU for such a pleasant experience Ken!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Came in to look at 2 cars with absolutely no pressure....

Came in to look at 2 cars with absolutely no pressure. Everybody was fantastic and professional was able to make a deal get the financing done and out of there within two hours. Hats off to a eCarOne team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We came in looking to purchase a new car for our growing...

We came in looking to purchase a new car for our growing family members, everything was clear, simple and straightforward at the dealership. Thank you Johny and eCarOne for helping me getting the car that we want quickly in a knowledgeable and no-pressure environment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Adam had everything done before I arrived and handed me...

Adam had everything done before I arrived and handed me the keys! Loved the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ken was not only helpful, but seemed to have integrity....

Ken was not only helpful, but seemed to have integrity. As a woman, I’m always leery of car salesman (due to the stereotype that they can be crooked) however, Ken was straightforward and made the car buying process simple and painless. The process was smooth and I will be purchasing all of my future cars from this dealership. Thanks to Ken!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ken was proactive and shared both solutions and options...

Ken was proactive and shared both solutions and options in regards to my questions. He treated me with respect and was honest as well as knowledgeable. He represented my interests while being thoughtful and considerate. My entire car buying experience was pleasurable. I will definitively be a repeat customer!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everyone was very helpful! Elias was great and so nice!...

Everyone was very helpful! Elias was great and so nice! It was a smooth and quick transaction!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just purchased a vehicle last week with Elias and the...

Just purchased a vehicle last week with Elias and the whole process was extremely smooth plus a GREAT customer service from all the people involved in the transaction. I highly recommend Elias, he followed my purchase from the start to the end flawlessly. I will definitely buy from Elias again either a NEW or USED car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ken provided outstanding service with our purchasing...

Ken provided outstanding service with our purchasing needs. Absolutely professional and wonderful to work with him and everyone at eCar One. This is my second purchase and I would recommend to all my friends. Q&B Jones

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.