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eCarOne Austin Delivery Center

(2,770 reviews)
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,770 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne Austin Delivery Center from DealerRater.

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Fantastic experience buying my new vehicle.

Fantastic experience buying my new vehicle. Tanner was extremely courteous, patient, and pleasant. I asked many questions throughout the process. This being my first EV, and I live about 700 miles away, made me a bit nervous. Tanner gave much needed reassurance and support. Without question, this was the best car buying experience I have had. I only have wonderful things to say. I am very much appreciative of Tanner’s kindness and consideration. Oh, and the delivery was exceptional as well-delivered to my home the day after all documents were signed.. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing such a thoughtful review! We’re thrilled to hear that Tanner made your Polestar purchase a fantastic experience, especially with it being your first EV and from 700 miles away. Tanner’s patience, kindness, and support truly shine in moments like these, and we’re so glad he provided the reassurance you needed throughout the process. We’re also happy to know the delivery exceeded your expectations, getting your new vehicle to you so quickly! It means a lot to us that this was your best car-buying experience yet, and we’re grateful for your kind words. Congratulations on your Polestar, and please don’t hesitate to reach out if you need any further assistance. Enjoy your new EV! Best regards, The eCarOne Team

I flew to Dallas just to check out this car, and

I flew to Dallas just to check out this car, and hopefully drive back with it. Tanner was awesome. It was supposed to be later in the day but Tanner made it happen. I was on a mission and Tanner did everything he could so I could drive away that day. Overall the experience at Ecarone was amazing and I couldn't be happier to buy this Porsche.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your amazing feedback! We’re thrilled to hear that you flew to Dallas with the goal of driving away with your new Porsche, and that Tanner was able to make it happen for you. It’s great to know that he went above and beyond to ensure you had a smooth and enjoyable experience. We’re delighted that your overall experience at eCarOne was amazing. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new Porsche, and thank you again for choosing eCarOne!

They are super professional and go above and beyond to

They are super professional and go above and beyond to try and get our questions answered.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re delighted to hear that Ahmad and our team provided a professional experience and went above and beyond to answer all your questions. Your satisfaction is always our top priority, and we’re thrilled you had such a positive experience with your Land Rover purchase. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future! Best regards, The eCarOne Team

Very clear, easy website, very nice people, Tanner was my

Very clear, easy website, very nice people, Tanner was my salesman, he was very detailed, I definitely recommend Ecarone to my friends

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We’re delighted to hear that you found our website clear and easy to navigate during your Mercedes purchase. It’s fantastic to know that Tanner provided you with detailed and friendly service. We greatly appreciate your recommendation to your friends, and we’re here to assist them just as we did for you. If you have any questions or need assistance in the future, please feel free to reach out. Enjoy your new Mercedes, and thank you again for choosing eCarOne!

Easiest car purchase ever!

Easiest car purchase ever! The car is beautiful and the process was transparent! We will be back!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your fantastic feedback! We’re thrilled to hear that your experience with Paul during your Jaguar purchase was the easiest car buying process you’ve ever had. It’s wonderful to know that you found the car beautiful and appreciated the transparency throughout the process. We can’t wait to welcome you back for your next purchase! If you have any questions or need assistance in the meantime, please don’t hesitate to reach out. Enjoy your new Jaguar, and thank you again for choosing eCarOne!

Paul was very understanding and patient he was awesome

Paul was very understanding and patient he was awesome with working with me. I recommend doing business with him and send others his way he made the process so easy. Thank you Paul for everything.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Paul during your BMW purchase. His understanding and patience truly make a difference, and we’re glad he could make the process easy for you. We appreciate your recommendation and are grateful that you would send others his way. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new BMW, and thank you once again for choosing eCarOne!

I have nothing to write, but you are welcome to post my

I have nothing to write, but you are welcome to post my review despite this.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback! We’re thrilled to hear that you had a great experience with Tanner and that he made your purchase of the Tesla enjoyable. It’s wonderful to know that you found our dealership easy to work with and appreciated our selection of vehicles.

I was very pleased that the process that the dealer and

I was very pleased that the process that the dealer and the customer service representative who I work with were able to help me with. I was hesitant to buy a car that I had not seen myself and they help me through the process and went over and above what was necessary. I have already requested that they keep an eye out for a specific type of vehicle that I will be looking for for my next purchase when we replace our second vehicle.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We’re delighted to hear that you had a positive experience with Ash and our team during your purchase of the Audi. It’s great to know that we could help guide you through the process, especially with your initial hesitations. We truly appreciate your trust in us, and we’re more than happy to keep an eye out for the specific type of vehicle you’re looking for when it’s time to replace your second vehicle. Your satisfaction is our priority, and we’re here to assist you every step of the way. Enjoy your new Audi, and thank you again for choosing eCarOne! We look forward to helping you with your future purchases.

E car was a great and easy car dealership to utilize.

E car was a great and easy car dealership to utilize. Vinn my salesperson was courteous and professional and made my car purchase an enjoyable experience. I would recommend my family and friends to shop for a new / used vehicle there. Great selection of cars and SUV,s.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your fantastic feedback! We’re thrilled to hear that you had a great experience with Vinh and that he made your purchase of the Genesis enjoyable. It’s wonderful to know that you found our dealership easy to work with and appreciated our selection of vehicles. Your recommendation to family and friends means the world to us, and it’s a testament to our commitment to providing exceptional service. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new Genesis, and thank you again for choosing eCarOne!

Absolutely wonderful!

Absolutely wonderful! Tanner was responsive, attentive, helpful, and patient. He worked to get my deal done and put me in the car I needed.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your amazing feedback! We’re thrilled to hear that you had a wonderful experience with Tanner and our team. It’s great to know that Tanner’s responsiveness, attentiveness, and patience made a positive impact on your car-buying journey. We strive to help our customers find the perfect vehicle, and we’re glad Tanner was able to get you into the BMW you needed. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new car, and thank you again for choosing eCarOne!