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eCarOne Austin Delivery Center

(2,760 reviews)
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,760 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne Austin Delivery Center from DealerRater.

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very satified with this responsive dealer .

Vince was great at both describing the car I was interested in and then following up on all issues to get the deal done . Very happy with my new BMW and would definitely work with Vince again ,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

No Haggle - Great Experience

Tricia was our sales rep and was great from the get-go! They gave us a great offer on trade-in and allowed us to choose a great vehicle from their inventory. It was definitely no haggle car shopping!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

PERFECT! Thanks Tricia!

I purchased an Infinity QX80 from E-CarOne in November 2016 and had the BEST experience! Tricia was my salesperson and I couldn't have asked for better!! HIGHLY recommend her and E-CarOne!! Thank you Tricia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience!!

E-Car One really has a great selection of vehicles and in particular our salesman, Jaren, was accommodating and pleasant to deal with. Jaren was very professional and spent time with us in the selection process, giving us a thorough review of the car and it's features. Financing was very fast and straight forward. The car is great and we are enjoying the new ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great car buying experience

The salesman Elias was great and very helpful. Customer service is definitely their priority. I would like for them to be a little more detailed when cleaning and inspecting the cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Great inventory and Ash was very helpful and Tiffany did a thorough job with the financing. Will definitely refer friends to this dealership and will buy here in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Most pleasant experience ever in buying a car.

Trivia new her vehicles and super pleasant. Made buying a car from ear a breeze. From Louisiana and will return when looking again in the future. Will tell friends about ecar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Responsive, Attentive, & Informative

I walked in off the street and went up to the counter, where Jaren was on the phone. As soon as his call was over he was there to assist me in any way. No fuss, no muss. Within a few minutes I had a few vehicles set up to look at and test drive. I loved the fact that you just hopped in and test drove them around, came back and tried the next car you selected. That made the decision on which care much easier to make. Basically, I selected the car they fully rechecked it out and detailed it and I came back signed the papers and drove my car home. Would use their service again!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Pleasanr buying experience

Great dealership with a great selection. We looked all over the city and bought at ECARONE. Would by again from these folks, Very happy with the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Smooth, Easy Purchase

Jaren was fantastic to work with. This is the 49th car I've owned, and easily in the top bracket of ease of purchase. Car is great, good value, and excellent follow up. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate it and will be here for #50! Happy driving!