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EchoPark Automotive Raleigh

(1,122 reviews)
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 state dealer award
View 3 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award
(919) 646-5452 (919) 646-5452

Reviews

(1,122 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Raleigh from DealerRater.

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Good value

Friendly staff. Didn’t feel pressured to buy during the process. It did take about 3 hours to complete the purchase. Good value if you aren’t into negotiating the sales price.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts.

Good experience with purchasing used car.

Overall experience was pleasant and smooth. Mohamed was an excellent help throughout the entire process. Facility was clean and welcoming. I would recommend EchoPark’s to others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

The experience i had with Luca was great!

The experience i had was great! Luca was very knowledgeable and answered all my questions. It was a pleasure working with him. I would highly recommend Echo park! I very Happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the kind words. Happiness is what we do, so thank you! And if there’s anything else we can do, let us know.

A great ecperirnce

Excellent experience dealership gave a good price with no hidden charges. My salesman tyquan made my car buying experience a pleasure a professional who left me feeling very good about my purchase job well done thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you! We love playing matchmaker – so glad we could help you find your dream car. This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

Great dealership!

Highly recommend this dealership. Brett was a fantastic salesman. Helped us from start to finish. Very laid back and professional, listened to exactly what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

Ask for Brett Feriozzi!

Ask for Brett Feriozzi! Our experience was incredibly painless and he has your best interest at heart. We really appreciated his time and patience with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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From website to showroom the Echo Park auto purchase

From website to showroom the Echo Park auto purchase experience was very pleasant. Chris Alvarez was very responsive via text messaging platform. I also enjoyed the relaxed and very engaging atmosphere in the showroom. Brett, our showroom sales consultant was very professional and charismatic. Brett answered all my questions thoroughly, he’s a great ambassador of Echo Park. The finance team was accommodating and quick. Thank you for the great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Excellent service and smooth process.

Excellent service and smooth process. Customer service was top notch from the sales team to the loan personnel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Ty was amazing (Raleigh/Cary Nc)

Tyquan was amazing salesman! He explained everything in full detail! He was very patient and he answered all of my questions and concerns! Highly recommend this location

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words. Happiness is what we do, so thank you! And if there’s anything else we can do, let us know.

Very friendly and honest people.

Very friendly and honest people. Excellent service, great value. Will definitely return in the future used cars. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.