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EchoPark Automotive Raleigh

(1,122 reviews)
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 state dealer award
View 3 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award
(919) 646-5452 (919) 646-5452

Reviews

(1,122 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Raleigh from DealerRater.

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Let me begin with the experience here at echo park was

Let me begin with the experience here at echo park was one to be experienced. I was allowed the ability to walk around and find vehicles I wanted without someone following me and asking me questions. I was able to calmly focus on my task. But enough about that, the real treasure is Mr. Tommy. This man is one of a kind. Listened intently to what my “No’s” were and my must haves. Kept me informed every step of the way. And confidently assured me when I may have been worried. He was calm and beyond all else PERSONABLE. Nothing that came out of him struck me as fake or forced on his end. It was just simply Tommy being Tommy. Where as echopark was truly a one of a kind car dealing experience, Tommy is what made me have such amazing feelings towards my time there. Thank you Tommy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The dealership employees were very friendly and

The dealership employees were very friendly and courteous. The facility was nice, they offered many beverage options and the bathrooms were clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service!

Jonathan Jaggers was super helpful! The whole experience was easy and hassle free thanks to him! This was my first time buying a car and it was great! I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for trusting us with your first purchase! And thank you for the kind words about Jonathan and our operation!

Great

It was good! Rob was very nice and helpful. Rob was very kind and made our time here very awesome. Overall, this place is very welcoming!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Raleigh they made your day. Tell your car we said hi, and don’t hesitate to call or stop by if you need us.

I love my new car!

Very happy with the car I bought and the service I have received from the dealership so far. The salesperson was very friendly and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We love playing matchmaker – so glad we could help you find your dream car. Happiness is what we do, so thank you! And if there’s anything else we can do, let us know.

Bought new Car

Very fast process, Great customer service, made sure the car was completely clean before I left the lot. Paper work was easy and made me feel very satisfied with my purchase overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We’re really feeling the love right now. Thank you so much for leaving this wonderful review. Let’s stay in touch. Please reach out if you need anything else, we’d love to help.

Brett at EchoPark was great helping me through the buying

Brett at EchoPark was great helping me through the buying process. He made the process simple and enjoyable. This place is definitely on my list for places to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brett Feriozzi is AMAZING!

Brett Feriozzi is AMAZING! Echo Park is AMAZING! Literally. The customer service is A1. Brett even came to pick my husband & I up from the airport since I had to fly in to get my car. Super easy process. They had everything lined and ready to go once we got there. Would 100% recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Daughter’s first car!

Mohamed was very helpful and patient with our car buying decision. Thank you for making our car buying experience so smooth. We will be back for our additional vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Chris M we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Raleigh! We’re here to help you, or your mom, cousin, girlfriend, sister's boyfriend’s uncle, a friend of a friend, etc., so reach out if you need us. Happy driving!

Best Car Purchase Ever

Brett Feriozzi is AMAZING! Echo Park is AMAZING! Literally. The customer service is A1. Brett even came to pick my husband & I up from the airport since I had to fly in to get my car. Super easy process. They had everything lined and ready to go once we got there. Would 100% recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, Brianna F we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Raleigh! Happiness is what we do, so thank you! And if there’s anything else we can do, let us know.