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EchoPark Automotive Raleigh

(1,122 reviews)
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 state dealer award
View 3 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award
(919) 646-5452 (919) 646-5452

Reviews

(1,122 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Raleigh from DealerRater.

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Best

Brentt was awesome! I highly recommend buying a car from this young man. He answered every question ahead of time and Mike and Ian were wonderful to work with as well! This was so quick and easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Raleigh they made your day. We’re here to help you, or your mom, cousin, girlfriend, sister's boyfriend’s uncle, a friend of a friend, etc., so reach out if you need us. Happy driving!

Rob was great!

Rob was great! EcoPark Raleigh was easy and quick. No games or gimmicks. Thank you for your service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jonathan was very helpful and great to work with.

Jonathan was very helpful and great to work with. I would come back to work with Jonathan again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lots of friendly people,many great vehicles with low

Lots of friendly people,many great vehicles with low miles to choose from. I would highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had a great experience buying a car from Luca at EchoPark

Had a great experience buying a car from Luca at EchoPark Cary. Great customer service, extremely helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer Service Experience with Echo Park in Cary

The staff was very friendly and addressed any questions or concerns that we had. Very nice and friendly staff. I would definitely recommend buying a Car from this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Raleigh they made your day.

Tommy was a good salesperson.

Tommy was a good salesperson. Really helpful and friendly. Gave us time to think and didn’t rush us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Tommy did a wonderful job.

Tommy did a wonderful job. Very helpful and communicative. I would recommend him to all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

great experience

Terrance was super helpful, informative and enthusiastic while helping me and my mom find my perfect car. After being without a car for months after a terrible car accident I have been so eager to get back on the road in a car that I love, and he made that process so effortless and stress free. The environment at EchoPark along with the great staff made purchasing my car an overall very enjoyable experience and I am glad we found this place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the outstanding review! We are so glad we were able to help you out!

Awesome!

A very good experience. I liked everything from the moment I walked in, the employees do the best they can to help. We were helped by Mohamed and he helped us in every way possible. A great experience overall most definitely recommending.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing EchoPark and letting us know how you feel. We aim to please!