Corwin Toyota Boulder

Service was good, but had to wait a week for an appt.

I traded in a 2014 sedan where I expected that they were going to give me up to 120% of kbb value as advertised on their website - It was false advertising. Note that they no longer have it advertised on the site now but I did take a picture of the ad on their site before it was taken down. I would have walked away except that the Toyota make model and color I really wanted was not available at other dealerships--it wasn't available here too--they dealer traded to get it for me. Too bad for me, I wished I wasn't in such a time crunch then I could've taken my time--had the time off from work and wanted to get the vehicle asap also rushed so that my trade in would be worth more as well. Price wise on the new car they matched what Mountain States Toyota quoted me for the same exact car except the color was white. The initial talks about the price though was that they couldn't get me as good a deal but they had the contacts to a sister dealer that had the color I wanted and the Internet sales admin talked to the General manager and they agreed to match the price at Mountain states. They did good on this front. The other thing is they sold me an auto warranty that I later changed my mind about 14 hours later. I called first thing in the morning and set a time up in the afternoon--they told me to go in and we'll discuss. But by the time I went in it was too late for their Finance director to go back and change the finance papers, he told me "nowadays, funding is instant and we can't change it." Finance director also told me "man you have issues with your deals and gave me a short lecture on this is a legal binding contract" after I told him I worked with Autonation for my 2014 Nissan and they accommodated me changing my mind about the warranty and finance 1 day later. So yea my fault for being indecisive but sometimes sleeping on it it just doesn't feel right. I understand it's a contract and so on. But at least the guys at Autonation focused on my satisfaction and didn't put me down. Sometimes you are going to have these indecisive customers, you need to learn how to deal with them respectfully. Additionally, I wasn't trying to return the car. Having worked with autonation Nissan before, sales and finance dept was far superior and helpful and customer focused than this dealership. TO BE FAIR though, they allowed me to cancel the warranty contract so bottom line I was able to get out of it but I am disappointed that it will just be a lump sum payment to my loan. I just wanted it off the total for credit reporting sake. The IMPORTANT factor is I can live with it knowing I am not paying that extra 3500 for the auto warranty on a brand new car. It's a Toyota -- it better live up to its high quality brand name otherwise this will be the first and last Toyota I ever buy. Note: the Finance director did tell me they are Toyotas but they do break and asked if I had seen how busy their Service department is and that they are expanding service dept -- I'm hoping what he said though was just a ploy for me to keep the auto warranty.

We have bought many cars over the years at this dealership. They continue to offer great service and a fair deal. Thanks for another great experience.

I have only had good experiences getting by SUV serviced at Larry H. miller.

Excellent, prompt, timely services. Facility was full of people waiting. I was grateful I found a spot to do some work.

Very responsive, honest, and respectful Service Teams - esp Rork and Jennifer. In the past. On time w appts and work time estimate. Friendly and helpful staff. Great work

Rork and members of the Blue Team never fail to keep my Prius running in tip top shape. I get better mileage now than I did 10+ years ago, with the same vehicle!

Took a little longer than I would have liked. Promised an hour. Took a little longer. But everyone was so nice I really didn't mind so much.

Oil change/ tire rotation was fast, efficient and straight to the point.

My treatment at Boulder Toyota was excellent as always. Andre is excellent and I appreciate him. I would not take my car anywhere else!!! Thank you--