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The Internet Car Lot - delivery from Council Bluffs, IA (for Kansas City, MO)

(427 reviews)
2024 state dealer award
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2024 state dealer award
2024 consumer dealer award

Reviews

(427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Internet Car Lot - delivery from Council Bluffs, IA (for Kansas City, MO) from DealerRater.

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Bad sales , bad financing , dishonest!

Bad sales , bad financing , dishonest! Do not get a vehicle here! For the love of god

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

I'm sorry but without a valid name, we have no way to research, validate and respond to this review. If you need further assistance, please contact us directly. Thank you.

Excellent experience and a clean unit.

Excellent experience and a clean unit. From start to finish it took roughly 75 minutes to complete everything. Highly recommend! Thanks Shod & Ryan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review Louie and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

The process was very easy and everyone there was kind and

The process was very easy and everyone there was kind and helpful I would totally recommend them for your next car purchases excellent prices

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

I have bought three cars from this dealership and I have

I have bought three cars from this dealership and I have not been disappointed! Excellent!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review and all the repeat business! We sincerely appreciate it! We hope to work with you on your fourth vehicle when the time comes!

My son and I recently bought a car from The Internet Car

My son and I recently bought a car from The Internet Car Lot on 72nd. We’ve had it a month and have put over $1500 worth of work already in it and come to find out, it’s not even remotely fixed yet. Buyer beware!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Christie, your son has a warranty on his vehicle. We're certainly sorry there have been repairs needed but we're glad to see he has a warranty to cover them when/if they occur. We're always glad to assist with any repairs as well or assistance working with the warranty company. Please feel free to contact our Service Center in downtown Omaha for assistance. Thank you.

Consumer response

Yes, the warranty has helped, but should we have had to put in over $1500 in a months time? We were told this was a clean title, no way, there should not be this many problems with a clean title. The mechanic that worked on the vehicle said that it looked like the vehicle was in some kind of accident based on the condition of the undercarriage.

Bob did a excellent job navigating this car deal.

Bob did a excellent job navigating this car deal. One of the easiest buying experiences I've ever had at a dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

Shod & Ben did a great job helping me get into the

Shod & Ben did a great job helping me get into the perfect car for me. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review Amie and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

Make sure you verify their advertisement is correct,

Make sure you verify their advertisement is correct, regardless of what the salesman tells you or demonstrates to you. They bank on the 'As Is'. Verify everything before purchasing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

William Lewis

The process was very simple.

The process was very simple. Found a vehicle I liked online, called and placed a deposit and test drove it that afternoon. Paid for the vehicle and I was on my way. Painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind review and congratulations on your new car! Please come see us next time you’re in the market for your next vehicle!

We found a vehicle in our budget.

We found a vehicle in our budget. Everyone was very kind and helpful. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!