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Sandia Toyota

(1,551 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00pm–6:00pm
Saturday 8:30am–7:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2019 state dealer award 2018 state dealer award 2015 state dealer award
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (505) 355-6711 (505) 355-6711
Used (505) 355-6824 (505) 355-6824
Service (505) 355-6672 (505) 355-6672

Reviews

(1,551 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sandia Toyota from DealerRater.

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Joshua Stewort was our salesman and he was great!

Joshua Stewort was our salesman and he was great! He answered all of my questions and kept me and my husband laughing the whole time. Once I picked my car everything went quickly and smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very nice people and they provided great customer

Very nice people and they provided great customer service. I would recommend Sandia to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sandia Toyota was wonderful to work with (particularly

Sandia Toyota was wonderful to work with (particularly sales manager Gary Bui). They were very responsive and provided all the information I needed. I highly recommend this dealership, and appreciate all of their support along the process of purchasing our car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I dealt with multiple sales people at Sandia Toyota over

I dealt with multiple sales people at Sandia Toyota over three days and each of them was both friendly and knowledgeable. It was a pleasure to work with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sandia Toyota! We are always more than happy to assist you if anything else comes up. Take care!

Handled pretty much everything online.

Handled pretty much everything online. Only spent 2 hours finalizing paperwork on the day we picked up vehicle. Compared to 4-6 hours in the past when we've purchased. Thank you Junior Cruz and Richard Jiron for all your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sandia Toyota! Thank you again, and have a fantastic day!

Junior and Robert were great!

Junior and Robert were great! They were awesome help and knew how to answer all our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

Knowledgeable and flexible with terms and service.

Knowledgeable and flexible with terms and service. Salesman went above and beyond to help me, even after hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

I was told over the phone that inspections were free but

I was told over the phone that inspections were free but when I took my car in on Saturday, they told me I would have to leave it until Tuesday, and the inspection would only be free if I paid for service. I took my car to a different shop, and they took less than a day to inspect and service it and didn't charge me. It was a minor issue I needed someone to look at but this dealership refused unless I agreed to go carless and pay them a ton. The service here was horrible and I wasted my time booking an appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future.   Mark Holmes, General Manager Sandia Toyota | mholmes@Group1Auto.com | (505) 332-6509

Excellent service, everyone were helpful, our agent was

Excellent service, everyone were helpful, our agent was polite, respectful and responded to our questions promptly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help

I am very pleased with this dealership and the agent (Mr.

I am very pleased with this dealership and the agent (Mr. Michael Zappia) that helped us to buy this car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help