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Sandia Toyota

(1,576 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00pm to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00pm–6:00pm
Saturday 8:30am–7:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2019 state dealer award 2018 state dealer award 2015 state dealer award
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (505) 355-6711 (505) 355-6711
Used (505) 355-6824 (505) 355-6824
Service (505) 355-6672 (505) 355-6672

Reviews

(1,576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sandia Toyota from DealerRater.

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Junior and Robert were great!

Junior and Robert were great! They were awesome help and knew how to answer all our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

Knowledgeable and flexible with terms and service.

Knowledgeable and flexible with terms and service. Salesman went above and beyond to help me, even after hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

I was told over the phone that inspections were free but

I was told over the phone that inspections were free but when I took my car in on Saturday, they told me I would have to leave it until Tuesday, and the inspection would only be free if I paid for service. I took my car to a different shop, and they took less than a day to inspect and service it and didn't charge me. It was a minor issue I needed someone to look at but this dealership refused unless I agreed to go carless and pay them a ton. The service here was horrible and I wasted my time booking an appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future.   Mark Holmes, General Manager Sandia Toyota | mholmes@Group1Auto.com | (505) 332-6509

Excellent service, everyone were helpful, our agent was

Excellent service, everyone were helpful, our agent was polite, respectful and responded to our questions promptly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help

I am very pleased with this dealership and the agent (Mr.

I am very pleased with this dealership and the agent (Mr. Michael Zappia) that helped us to buy this car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help

A+,customer service from Sandia Toyota Team in purchasing

A+,customer service from Sandia Toyota Team in purchasing my new vehicle . i felt no pressure oor stress as each step of car purchase was explained and questions andwered. I am a hapy customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Geraldine, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

very good manny delgado and jose acevedo.

very good manny delgado and jose acevedo. both were very good!!! The only thing was, that the vehicle should have been cleaned better, for a used vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Stephen, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

We visited Sandia Toyota in mid June of 2025.

We visited Sandia Toyota in mid June of 2025. We currently have a 2024 Prius which is great but now my wife has a bad knee which needs surgery so we need something easier to get into. The sales staff were very nice and we finally found a vehicle that works ( Crown Signia). We put $500 down on a pre build vehicle which will have white paint and a black interior. We went home and looked at the color and interior choices and decided that for the cost of a Crown Signia we should be able to get a color and interior that we like so on the second day after out visit I contacted our sales person. He said that the dealership was not scheduled to receive any vehicles with the colors we wanted. I asked about a refund of the deposit and he said he would "ask them". It's been three weeks since that exchange with no word from Sandia Toyota. It is probably my fault for not getting the terms of the deposit in writing, but still...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for your review, and I do apologize that we did not follow through with getting your deposit back to you, please give me a call at the store so we can get your deposit back to you! The review does not state your name that is associated with your deposit. We actually did get a new allocation from Toyota and we might have the color combo and equipment you are looking for. Please reach out if you would like to further discuss. Thanks again. Mark Holmes, General Manager Sandia Toyota - mholmes@Group1Auto.com

Stress free.

Stress free. Enjoyable I will purchase my new vehicle from here. That's how happy I am with their customer service. I will tell Ali my friends and family and coworkers to see Gabe Salazar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sandia Toyota. If you have any further questions, please give us a call. We're always happy to help!

Stress free.

Stress free. Enjoyable I will purchase my new vehicle from here. That's how happy I am with their customer service. I will tell Ali my friends and family and coworkers to see Gabe Salazar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sandia Toyota! If you have any further questions, please give us a call. We're always happy to help!