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Chrysler Dodge Jeep Ram of Princeton

(771 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
(609) 283-1501 (609) 283-1501

Reviews

(771 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep Ram of Princeton from DealerRater.

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Horrible experience, don't waste your time

I had purchased many vehicles in the past from Baker, however, I will NEVER purchase another vehicle from them again. 2 separate negative experiences (I was hoping to give them another chance) have made me realize they are not to be trusted. YOU WILL NOT GET THE BEST DEAL, take your business to Flemington or Lawrenceville if want to get your best deal. Take warning...

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent experience

Jim Shulack was my salesman and he was great. He had all the info I requested and was able to answer all my questions. Darren in finance was also quite helpful. The transaction process was made as painless as possible thanks to the gang at Baker. Would recommend them enthusiastically.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Happy Buyer !

Baker delivered ! We called ahead because we had a 90 minute drive and did not want to be jerked around (like other dealers). The car was ready for immediate view and test drive. Jim Shulack was enjoyable to work with and he made sure our questions were answered and we were satisfied. I love the car! I would consider buying from Baker again. Buyer friendly dealership. Thanks so much !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Great Dealership

The whole Baker Jeep family was fantastic. From internet sales to the sales people and management and detailers. Everyone was respectful, kept to their word, and were very knowledgeable about the Jeep brand. They delivered 5 stars in every respect of the sales experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Konstantin is the man.

I just purchased a gorgeous Alfa Romeo Giulia Quadrifoglio from Konstantin. I, like most people, loathe car shopping. The entire process usually takes forever, and last but not least, I DESPISE being sold to. No one likes having things pushed on them or being rushed to make a decision. Konstantin and the staff did the exact opposite. They were knowledgeable, patient, professional, and incredibly friendly. KONSTANTIN EVEN CAME IN ON HIS DAY OFF FOR ME. You won’t find customer service like this anywhere else! The next vehicle I buy will be from this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

True To Their Motto!!!

Every brand has a motto/tagline to explain their purpose. Baker's is "The Deal Maker". I dealt with Nick after a little bouncing around within the sales team. Nick is a straight up guy, very easy to talk to and very understanding. Nick truly understood my needs and delivered Baker's motto with honesty and integrity. At the end of the day, you cant ask for anything more in any car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A Great Experience

Konstantin was an excellent representative of this dealership. He was knowledgeable, caring and took his time completing the transaction. He was a pleasure to deal with and to talk to. He made the car buying experience smooth and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Same day delivery

Went to two other dealers in the same day, both quoted me higher. The sales reps were friendly and informative. Left a couple hours later with the vehicle I came there for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Excellent buying experience

Konstantin was very friendly and easy to work. They gave me exactly what I was looking for without any of the usual car buying haggling.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Michele and Shawn! Getting what you want with no hassles - that's what Baker and Konstantin do best!

Excellent Service from Ryan Conard!!!

We had our best car shopping experience ever today when shopping at Baker Jeep. Our salesman Ryan Conard was not only professional and friendly, but his knowledge of the vehicle was incredible. Ryan, along with Manager Nick Perna, made our car shopping experience not only enjoyable but the easiest and least stressful that we've ever had. Thank you both and we look forward to seeing you soon for our next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

After a successful turn at our sister store, Ryan is back in full force here at Baker Jeep! Between Ryan and Nick you got two of our best. While we always strive to make every customer contented and happy not everyone takes the time to tell us thank you. So, thank you Melanie for your business and your recommendation! Enjoy your new Jeep!