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Chrysler Dodge Jeep Ram of Princeton

(764 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
(609) 283-1501 (609) 283-1501

Reviews

(764 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep Ram of Princeton from DealerRater.

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great place

Good overall purchase experience. They kept the process fast and simple. Staff was very attentive and helpful. I am not sure if we got a good deal or not, but we did not feel pressured at all. I would recommend Baker Chrysler Jeep Dodge to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Many thanks for the good review. We try to make things easy for every customer who walks through our door. Welcome to the Baker Family and enjoy your new vehicle!

Purchased Rubicon

I had a great no hassle experience with Baker Jeep. They were professional and very friendly. They treated me with respect and did not try to play games. I am very happy with the experience. The salesman, the internet manager and the general manager were all extremely helpful and made the experience fantastic. I would by the next Jeep from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2 people out of 2 found this review helpful.
Dealer response

A Rubicon? Nice!!! For the ultimate in off-road adventure there is nothing like the Jeep Wrangler Rubicon... ...even if your adventures are nothing more than just going to the store for milk and bread when the snow flies. The entire Baker Jeep staff is committed to bringing the public a fun and professional dealership experience. We all thank you, profusely, for your business, trust, and this nice review!

Great deal on used car

I had the pleasure of working with JIm Shulack at Baker Jeep. Jim was a gentleman and negotiated a fair price for a car I purchased for my son. The staff there is very professional and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.
Dealer response

The nice thing about social media and a method of public review, a business knows right away if they are doing a good job and making their customers happy. On behalf of your salesman, Jim and the rest of the Baker staff, thank you for the good review.

very good

working with Dillan,was a pleasure,he stayed in contact and negotiated a fair price for the car!!the staff was very nice and attentive.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the nice review Mr. Car Man!

Amazing Experience

I had a great experience at Baker Jeep. The buying process was no hassle, the asked what I was looking for, listened to me, and came back quickly with a deal that fit my needs. Everyone who worked with us was amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review, Steven! The entire Baker staff is always ready to help every customer. Enjoy your new wheels. If we could review customers, you'd get five-stars too!

New Grand Cherokee 2018

I had the pleasure of working with Konstantin this past July and could not have been happier with his professionalism and his want to fulfill the customers wants and needs. From the moment I arrived at the dealership I knew he was the salesman I wanted to purchase my brand new vehicle from due to his enthusiasm and dedication to his job. I would highly recommend his services to anyone looking to buy a vehicle from CJD! I love my brand new Jeep Grand Cherokee and could not have done it without the help of Konstantin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

A Grand Cherokee, Baker Jeep, and Konstantin. The three main ingredients needed to make a happy customer! It's like having the planets aligned just right. Time after time Konstantin is at the center of a great deal. From all of us here at Baker, congratulations and enjoy your new Jeep!

Got my dream car

I want to thank Jim Shulack and his team for making me drive my dream car 2018 Dodge Challenger. You guys don’t know how much that meant to me and I’m grateful everything work out perfectly for me. I highly recommend this place. Great people who know how to do business. Thank you Jim. I appreciate your help.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

The Dodge Challenger is one of the most fun cars on the American road today! Congratulations! Jim is among the true professionals in the car business - and it shows. Pleasant dreams --- in your dream car! Thank you very much...

Absolutely Positive experience

We had an absolutely wonderful experience at Bakers Jeep of Princeton. Our salesman Dillon Tung was very attentive to what’ we wanted and went above and beyond to help us get our dream vehicle. We absolutely love our new Grand Cherokee and have become lifetime customers of Bakers Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It sure is nice when a dream comes true! I think it's in Dillon's job description just to help to do that! But seriously, we are grateful for the kind words as well as your business. Enjoy your new Grand Cherokee for many happy miles!

AMAZING EXPERIENCE

AMAZING AMAZING AMAZING EXPERIENCE!!!!!! EVERYONE AT THIS WONDERFUL ESTABLISHMENT WAS EXTREMELY ACCOMMODATING TO ALL MY NEEDS. I GOT THE JEEP OF MY DREAMS AND COULD NOT BE ANY HAPPIER. THANK YOU DOUG AND ROB FOR MAKING MY EXPERIENCE AS EASY AS POSSIBLE. MICHELE HORBAL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow - Amazing -- three times! A satisfied customer is what we all work towards and no one is better than Rob and Doug. Please enjoy your new Jeep and thank you for this excellent review!

Excellent Experience

We had a phenomenal experience at Baker Chystler Jeep Dodge. Mike Pezzella was an incredibly helpful, kind and knowledgeable salesman. We had been burned by a dealership closer to home and drove over an hour to come here when we read about their excellent customer service. We are so happy that we got to work with Mike and that we decided to lease our Grand Cherokee through Baker Chrystler Jeep Dodge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review, Ryan & Megan! The word is out - near or far come to Baker for your next car! Mr. Pezzella is at the top of his game and everyone here at the dealership is glad you made the trip. Everybody wins! Enjoy your new Baker Jeep!