Findlay Lexus of Spokane

Tim and the rest of the employees were customer friendly.

The LHM Lexus dealership in downtown Spokane consistently provides reliable, professional and dependable vehicle service.

Pat Toole of Lexus of Spokane was terrific to work with and went above and beyond to provide the car we wanted. Would buy another car from Pat without hesitation.

Excellent Service Team. Always makes me feel like a valued customer.

My wife and purchased a 2002 Lexus ES300 in Beaverton, Oregon and have really liked it. We were looking fro a new replacement vehicle and had since moved to Montana. We first stopped at the Lexus dealer in Spokane last fall and again in April. No sales pressure at all and it was completely up to us to make a purchase decision. They provided all the information we needed to compare this vehicle to a Toyota Highlander that we were also considering. The decision was made primarily on the luxury that the Lexus provided over the Toyota.

Asa, Service representative for Larry H. Miller Lexus of Spokane is absolutely amazing! He is professional, detail oriented and can anticipate his customer's needs! He has the ability to multi task efficiently and his timing is impeccable! I appreciate his welcoming attitude and the way he pays attention to detail to ensure that my experience is great each time I have my service performed! Thank you Asa and Lexus of Spokane for such an outstanding job in the service department!

The first time we stepped into the dealership, we felt comfortable and wanted to return to purchase a vehicle. We did so the following day and had the same feeling. At all times we felt unpressured. Chris Biggs, our sales advocate, was profession, yet friendly. We have only just begun our relationship with Larry Miller, but we hope that each subsequent experience is just as pleasant as our first two.

We live 150 miles from the Lexus dealership. We received a recall notice on my Lexus HS250H. We have a son living in Spokane where the Lexus dealer is and we were planning to visit him over a weekend. I called Lexus and asked to have the recall work done on that Saturday. When my husband took the car in for the appointment, he was told that there was actually two recalls on my car and the man who did the work on the one recall was not in that day and wouldn't be able to do the work until Monday. We had to return home Sunday. No problem. They gave us a 2014 Lexus with 900 miles on it to use for the weekend and to drive home. On Monday they returned my car to me to my home, 150 miles away, and retrieved the loaner car. All of this was at no cost to us. I have never heard of a car dealer doing this and was totally impressed. Our son drove the loaner and was so impressed with it, he is thinking of looking into purchasing one. Every time we have dealt with this dealership, we have been totally surprised by the outstanding service they give.

I always look forward to taking my Lexus 350 in to the Spokane dealership for maintainance. Seeing Tim and Asa is like a visit with family. They both are extremely sensitive to my needs as a Lexus owner. I have been welcomed, catered to and have left feeling very satisfied with the result of my car service. I can see your focus is on relationship with the customer and giving the best service in town. Charlene Schuh

We had a great experience dealing with Chris our Lexus dealer in Spokane Washington. He not only found us the car we were looking for but emailed us several times letting us know just where that car was during production. He went far and beyond in helping us, we are very satisfied with the service we received. Linda Aavedal