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Shoreline Chrysler Dodge Jeep Ram

(21 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (888) 884-9294 (888) 884-9294
Used (888) 770-6268 (888) 770-6268
Service (866) 478-5754 (866) 478-5754

Reviews

(21 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shoreline Chrysler Dodge Jeep Ram from DealerRater.

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Highly recommend!

Highly recommend! Purchase was easy and seamless. Josh went above and beyond. Purchased over the phone today and was delivered tonight. Vehicle is pristine, like new!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sam was awesome, other saff are awesome too ,,very

Sam was awesome, other saff are awesome too ,,very informative, and helpful to meet my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Beware.

Beware. This dealer took my money and harassed me till I signed the deal. My instinct told me to wait it out but I went against it. Texts all night and day from their sales team. I was notified I was being let go the day I was supposed to take delivery and turn in my trade. I literally begged and pleaded with their staff knowing I could ever afford the payment without stable income. No sympathy, strong armed me, knew I was desperate. Kept 6K to unwind my deal. Threatened to have the truck repossessed if I don’t come pick it up. Pure greed and evil….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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I Purchased a vehicle cash 13,810.

I Purchased a vehicle cash 13,810. 91. The vehicle was delivered on a Wednesday and the engine blew 2 days later on a Friday. I gave them one star because they did deliver on time. BE AWARE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Consumer response

Very unfortunate situation. I will be taking the proper channels to have these crooks pay for their bad business.

Overall, a good honest dealership.

Overall, a good honest dealership. I had a predefined monthly spending limit and Josh worked his magic and got me the monthly payment to meet that number. His can-do attitude made this deal happen and got us the car. The finance manager Alex was also a pleasure to work with and made our car buying experience much less painful that I have experienced in past years with other dealers. There is no pressure from the sales team to buy and were up front with everything. No hidden agenda. I would recommend buying new or used vehicles from this dealer without hesitation and for that I’m giving them 5 out of 5 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jacob, Sean and the team made me feel like my business

Jacob, Sean and the team made me feel like my business was the most important thing they were working on and the finance guy, John was very efficient and explained everything perfectly. Would definitely recommend them for the selection and the buying experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I recently purchased a new Jeep Grand Cherokee from Tom

I recently purchased a new Jeep Grand Cherokee from Tom Sullivan and Jacob. They are the best in the business! Great pricing and professionalism. We will be coming back for our future purchases !! Thanks again Tom and Jacob!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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It was a pleasure working with Chris.

It was a pleasure working with Chris. He was on point and very professional throughout the entire process. Would highly recommend him and Shoreline

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kayla first time she was very nice and helpful.

Kayla first time she was very nice and helpful. Chris sell us the car , we come all the way from New York to buy. Tom gave us fair numbers and we made the deal . Very simple . We like this experience . Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased a used vehicle recently (Jan 2024).

Purchased a used vehicle recently (Jan 2024). My overall experience was excellent. The sales staff (Oleg) was beyond great. The manager (Tom) was just as great. They made my car buying experience seemless. They are a zero pressure sales team and were up front with everything. I would recommend buying new or used vehicles from this dealer without hesitation. 5 out of 5.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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