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Shoreline Chrysler Dodge Jeep Ram

(21 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (888) 884-9294 (888) 884-9294
Used (888) 770-6268 (888) 770-6268
Service (866) 478-5754 (866) 478-5754

Reviews

(21 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shoreline Chrysler Dodge Jeep Ram from DealerRater.

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Best dealer that I have done business with!

This dealer is great to do business with, they are very considerate to what you are looking for and they give you the best price on a vechile!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I recently purchased a pre-owned Porsche 911 from

I recently purchased a pre-owned Porsche 911 from Shoreline CDJR. I was a little reluctant to purchase a Porsche from a non-Porsche dealership at first. Jacob Bocian, my sales representative erased any concerns I had. The car is GREAT, and Jacob made the transaction effortless. I completed the entire transaction by phone & e-mail. I never set foot in the dealership, as Jacob handled the entire transaction, even having the car delivered to my home. I highly recommend Shoreline & Jacob for any of your automotive needs !!! Sincerely, Ed L.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review of your recent experience at Shoreline CDJR. We are so glad that Jacob Bocian was able to help you find the perfect pre-owned Porsche 911 for your needs. We understand your initial reluctance to purchase a Porsche from a non-Porsche dealership. However, we are committed to providing our customers with the best possible car buying experience, regardless of the make or model of vehicle they are interested in. We are also proud of our ability to complete transactions remotely. We know that our customers are busy, and we want to make it as easy as possible for them to purchase the vehicle they want. We are so happy to hear that you are satisfied with your new Porsche 911. We hope that you will enjoy it for many years to come. And we hope that you will consider Shoreline CDJR again for your future automotive needs. Thank you again for your business!

Friendly Sales Staff

Great experience with Shoreline CDJR at Old Saybrook CT location. Friendly sales staff that is willing to work with you to get the best deal possible. I would recommend this location for your next used/new car purchase! Thanks very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst dealership ever.

Worst costumer service ever. Do not buy from here. They do what they want, lack follow up, do nothing for the customer. You ask them to transfer plates, they cancel your registration and send you new ones without your acknowledgement. Shady business. Not worth it. They say they’ll detail the car before you get it, not detailed. Previous owners info still in the car, with make up fingerprints on all the buttons. Broken windshield on pick up day, to tell you it will be replaced factory. Mind you, paid asking price, but find out they only will get you aftermarket, and they were hoping to change it before pick up, figuring you wouldnt know the difference.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pleasant Experience

Very happy with my experience shopping for and leasing from Shoreline. Staff was friendly and knowledegable. Highly recommend Josh to help you navigate the car buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Totally recommend!

This dealership is the best!!! My girl and I BOTH bought cars and service here in the last month. Josh Colby Sean Anthony and Jose so incredibly professional! Will only go here now for our cars!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding experience!!!

My sales person josh was the best sales person I have ever worked with. Management was awesome and so was finance department. Buying a car here was the most awesome experience in every department. Special thanks to josh and jose you guys are great!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Josh is 5 stars

We have bought many cars throughout the years with Josh. He has always been accommodating and willing to work with you know matter your situation and will guide you in correct way. We will never buy a vehicle anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Had a great experience. Everyone is so professional and helpful, I look forward to servicing here too. Mike, Chris,Taji, Sean, Kayla, Anthony & Justin to name a few of the great people here. Ask for them, they will take care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Always a great experience in sales service and parts.

Always a great experience in sales service and parts. This dealer contributes time, people and funds to the community. I like that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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