Reviews
Go see Jamal and Alex!
I saw the ad for the 4-4-4 sales promotion while searching for new car deals! I called and set up an appointment for the next day! Jamal explained the $4 down, no payment for 4 months, or $4000 trade in! He took time to go over a variety of options along with Alex from financing! I drove away with my new Kia Optima that day! It was my best car purcashing experience ever! Thanks Jamal and Alex!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great 1st Time car buying experience
I gave this dealership 5 stars because I had a great experience. I am a first time car buyer and the process here was hassle free. Darrel was awesome. I appreciated his honesty and knowledge about the vehicles.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Car Buying Experience !
I Emailed and call multiple dealers in Maryland and North Virginia for a price quote on a 2017 Kia Sorento, all with the same package, color, and options. I wanted to be fair and compare apples to apples and Pierce from Laurel Kia was able to flat out beat all of them on pricing. Pierce was great to deal with and was very transparent, no bull and our buying experience was hassle free. My wife was amazed on how smooth our buying experience went. thank you Pierce. We are enjoying our new Sorento!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
I was going to just browse around and test drive some cars, but ended having a great experience and getting a very amazing deal. Walked with a used ford with a great payment and perks. Everybody was super helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great communication, ZERO pressure, Comfortable Atmosphere.
I had been on the hunt for a very specific used vehicle. Laurel Kia popped up in my search as having one in the EXACT configuration that I wanted. I made the call and worked with Pierce Bently York. He was easy to communicate with and helpful in getting the deal done. I would confidently recommend this dealer with high marks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly Haggle-Free Environment
Pierce Bently York was awesome. He was very patient with us when we were indecisive about what vehicle we wanted. He was friendly and made is feel like valued customers. He answered all of our questions which helped us make our final decision. Very down to earth guy who made our buying experience easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Service
Thank you Igor for helping me with my smooth car purchase. Also thanks to Alex for the fast transaction. I would definitely recommend Laurel Kia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Experience
I started my shopping at another dealer that I will not mention and went through a process that was very abrasive and left me with a bad taste in my mouth. Pierce was the second dealer representative to reach out to me and man am I glad I took that call. He was helpful throughout the entire purchase process. Not only do I recommend him, I will only be buying my cars from him from here on out. It is very difficult to find a salesperson you can trust, that will no only get you a good deal but a good experience as well. Thank you Pierce
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding sales consultant
I was considering buying or leasing a 2017 Kia Cadenza Limited. The nearest dealer is Laurel Kia. The Cadenza Limited was tremendously impressive but I wound up leasing a Buick LaCrosse instead. However, my Laurel Kia experience was outstanding thanks to the sales consultant with whom I worked: Pierce Bentley York. He was comfortably personable, extremely familiar with every detail about the vehicle in which I was interested. He went above and beyond to provide me the best deal he could -- a deal much better than I had previously imagined! And his follow-up with me was calibrated just right: not too much and not too little. I would recommend this dealership in general and this sales consultant in particular to anyone and everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience ever
Our sales consultant Darrel Lewis handled our auto exploration, selection and purchase with thorough knowledge of Kia and competing brands, and complete respect for our needs and preferences. He ehelped us focus on what we wanted, and very effectively steered us to a good decision..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car