Reviews
We gave this review about Laurel Kia because the staff...
We gave this review about Laurel Kia because the staff answered all of our questions and they were very friendly, professional, and courteous. We also got a very good price for our Kia Forte.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing experience. Pierce was extremely friendly and...
Amazing experience. Pierce was extremely friendly and helpful. Allowed me to have an extended test drive to get a good feel for the drive. Love the optima pierce helped me pick out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Pierce is amazing ! Not pushy, genuine and an all around...
Pierce is amazing ! Not pushy, genuine and an all around great salesman! Was willing to answer all my questions, show me all the features of the car, he even offered to buy me lunch since my car was being delivered and they were delayed. When you go to laurel kia ask for him, he will take care of your every need. Seriously !!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pierce treated my family and I like we were longtime...
Pierce treated my family and I like we were longtime friends. He made the experience of buying my first car exciting and not as daunting as I thought it might be. Pierce took extra time after the sale to make sure I knew all of the cool little ins and out of my new Forte. I've been showing off my new car to all of my friends and coworkers and carry around Pierce's card in my wallet
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pierce was very friendly and knowledgeable. He helped me...
Pierce was very friendly and knowledgeable. He helped me above and beyond what most other dealerships would have. Thanks again Pierce and Laurel Kia. I love my new Soul!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I give this dealership a fair rating the staff was...
I give this dealership a fair rating the staff was friendly and willing to help me get in a nice used vehicle. I would like to personally thank Jamal Allen for working with me for two whole months to finally get the deal done I would recomend this dealership and I look forward to working with them again.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I had a wonderful experience at this Kia dealer. I would...
I had a wonderful experience at this Kia dealer. I would recommend this dealership to both friends and family. I love my new Optima! I've gotten lots of compliments and I feel like I was able to get the best deal for my money. Great costumer service and I appreciate the dedication and commitment to excellence, even late into the evening.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
See overall experience!? I am happy to say that I was...
See overall experience!? I am happy to say that I was treated like family at Laurel Kia! I would rate then a six if I could. Pierce Bentley York still sends me emails to make sure that I am happy with my car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership provided the best buying experience I...
This dealership provided the best buying experience I have ever had. Brian was knowledgeable, friendly and thorough. I felt they were also very honest. I would highly recommend this dealership and Brian.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had an excellent shopping experience purchasing a new...
I had an excellent shopping experience purchasing a new vehicle from Laurel Kia. Their sales strategy was low pressure and to work with the buyer. They were helpful and provided me all the information I needed to make an informed decision. I initially spoke with Andrew Ortiz, who is an excellent salesman but at the time I spoke with him, I was still pricing other cars. When I was finally ready to purchase I got into contact with Pierce who was also an excellent salesman. I would definitely shop here in the future and would recommend this place to friends and colleagues. Sincerely, Jose Monroy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car