Reviews
The purchase process was very efficient as the team was
The purchase process was very efficient as the team was very knowledgeable and provided detailed explanations. The servicing was timely and professional with explanations. I highly recommend this dealership due to sales team and servicing departments efficiency and professionalism!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I really appreciate you taking the time to submit your survey. They are very important to my staff.
This is my fourth time purchasing a Mazda.
This is my fourth time purchasing a Mazda. I have been very pleased with my experience at the Northshore Covington location from purchase to the service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I really appreciate you taking the time to submit your survey. They are very important to my staff.
Service was quick.
Service was quick. The staff was knowledgeable and helpful. I would recommend them for routine maintenance and any auto issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I really appreciate you taking the time to submit your survey. They are very important to my staff.
Absolutely amazing group of people!
Absolutely amazing group of people! Very helpful, and informative. Made the process smooth and painless.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I really appreciate you taking the time to submit your survey. They are very important to my staff.
Every one was very nice and helpful.
Every one was very nice and helpful. Especially when the car I bought has a software update and I was given a loaner to get home.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service dept employees were great!
Service dept employees were great! Wait time was not long. Great customer service! Will definitely be back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I really appreciate you taking the time to submit your survey. They are very important to my staff.
Everyone was extremely friendly.
Everyone was extremely friendly. Caleb, Diane, Brady, and Zack were great. Our last seven cars were Nissans so I was a bit apprehensive, but.I was very happy with the buying experience at Paretti Mazda.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding experience overall.
Outstanding experience overall. Nick Baudean my salesperson was knowledgeable, professional and helpful throughout the entire process
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the vehicle buying experience.
Thank you for the vehicle buying experience. The deal felt fair, and there was no purchasing pressure. This is the second time I've bought a Mazda CX-5 while working with Sales Manager Brady Hulsey. The Sales Consultant Nick Baudean was involved with selecting the vehicle, preparing some paperwork, and prepping the vehicle for drive out. Whenever Mazda produces a great hybrid or long-range electric vehicle, I will consider Mazda. Mazda corporate (not the dealership) could improve the vehicle selection experience because distinguishing added features as prices increased was difficult. For example, if 2 vehicles with the same model/trim have a $1000 price difference, it was challenging to determine the added benefit. (Paretti Mazda of Covington may omit this second paragraph.)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The overall experience was very good and the GM wanted to
The overall experience was very good and the GM wanted to ensure that I was happy with the Total Sale
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car