Reviews
I really was pleased with the dealership. They were very...
I really was pleased with the dealership. They were very nice and easy to work with. The lady at the front desk was nice and very welcoming. We will gladly refer our family and friends to this dealership. Thank you so much and I am enjoying my 2012 KIA optima!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out to us with this review. It is very important to us to provide our customers with a friendly experience at the dealership, and it is wonderful that you feel we've done our jobs well. Congratulations on your new Optima, and remember to check us out on Facebook and Twitter for exclusive service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
Quick and convenient service was received. It seemed as...
Quick and convenient service was received. It seemed as though I had only been there a few minutes when the rep told me my car was ready.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words. We feel that expedient service is of the utmost importance because we know how inconvenient a trip to the dealer can be. We're happy to hear your vehicle is in good condition again, and we look forward to seeing you again in the future! Check us out on Facebook and Twitter for service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
This is my second experience with Carriage Kia. I...
This is my second experience with Carriage Kia. I returned to Carriage Kia because my first experience went so well. The sales staff are very knowledgeable about the Kia products. The whole staff at Carriage Kia was helpful and courteous. I will recommend them to family and friends. If I decide to purchace another vehicle, I will go back to Carriage Kia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this awesome review. We believe that friendly and knowledgeable customer service are of the utmost importance, and we are so happy to hear that you feel we've done our jobs well. If you haven't already, follow us on Facebook and Twitter for exclusive service specials and the latest industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
The whole staff was very friendly and knowledegable. They...
The whole staff was very friendly and knowledegable. They made sure our whole family was comfortable during the process. They worked with us on price so we left with the car we liked. It was a great expericence.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us. We know how unpleasant car shopping can be, and we are so happy to hear that you felt comfortable during your purchase experience. We hope to see you again in the future, so follow us on Facebook and Twitter to take advantage of exclusive service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
The dealership was very clean and professionally run, the...
The dealership was very clean and professionally run, the employees were polite, helpful, and low pressure. The product is a good value and has improved its position in the market in recent years, competing with more expensive automobiles of simular design and style. The overall experience was as good as any major purchase could be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this awesome review! Kias are excellent vehicles, and it is so exciting to watch the brand emerge into American markets. We are so happy to hear that you enjoyed your experience with us, and we look forward to working with you and your Kia again. Check us out on Facebook and Twitter for service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
Salesperson was not pushy. Worked with us on our...
Salesperson was not pushy. Worked with us on our trade-in. Gave us time alone to talk things over before making the deal. Didn't rush us to make a quick deal. Let us take our time and think thinks over before making a deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this short and sweet review. We believe in providing our customers with friendly and low pressure sales, because we know what a big decision purchasing a car can be. We look forward to working with you again in the future, so don't forget to check us out on Facebook and Twitter for exclusive service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
We purchasee a 2012 Kia Optima. This was the easiest new...
We purchasee a 2012 Kia Optima. This was the easiest new car purchase we have ever had. This was a no-pressure environment that was very enjoyable. Plus , we got the car we wanted. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this succinct review! We feel it is of the utmost importance for our customers to enjoy no pressure sales and uniquely friendly customer service, and we are so happy to hear we were able to provide you with just that. Congratulations on your new Kia Optima, and we hope to see you again someday in the future. If you haven't already, find us on Facebook and Twitter for service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
The entire buying process at Carriage Kia was GREAT. Tank...
The entire buying process at Carriage Kia was GREAT. Tank was very personable and easy to work with. If you go to Carriage ask for Tank. Everyone else was great to work with and they have a tremendous follow up program. You can't go wrong with Carriage, our family has bought 5 vehicles from the Carriage family and 3 of them in the last 8 months. Todd
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate this awesome review. We love to hear from our loyal customers, and it is absolutely amazing that you have purchased 5 vehicles from us! We thank you for you continued business, and we look forward to working with you again in the future. Check us out on Facebook and Twitter for service specials and industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
Our visit to Carriage kia was the greatest experience....
Our visit to Carriage kia was the greatest experience. The sales people were friendly and very helpful. I would recomend this dealership to anyone looking for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this short and sweet review. We believe customer service is of the utmost importance, and it is wonderful to hear that for you this came across. We look forward to working with you again in the future, so don't forget to find us on Facebook and Twitter to receive exclusive service specials and cool industry news. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com
We knew we wanted an Optima EX from the first time we...
We knew we wanted an Optima EX from the first time we drove one. Leonard and Orlando gave us a great price on the new car and a very satisfactory trade-in price for our old car. They were great to work with and their customer service skills were exceptional. We are so please with our experience and will recommend Carriage Kia to family and friends. We bought an Altima from Carriage in 2001 and have always been pleased with the service. Looking forward to that same experience with Carriage Kia. Keep up the great work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words. We know how stressful it can be trying to get fair pricing on a vehicle, and we are thrilled to know Orlando and Leonard were able to provide you with financing you deserve. Congratulations on your new Optima, and we can't wait to work with you again in the future! Check us out on Facebook and Twitter for exclusive service specials and upcoming promotions. Stephanie Kroll Customer Relations Manager Carriage Automotive Group 770.532.6335 Main 678.717.0338 Direct stephanie.kroll@carriageautogroup.com