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Jim Shorkey Kia of Gainesville

(1,886 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2013 national dealer award
View 2 awards
2013 national dealer award
2015 consumer dealer award
New (678) 862-0944 (678) 862-0944
Used (678) 897-4773 (678) 897-4773
Service (678) 897-4299 (678) 897-4299

Reviews

(1,886 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Shorkey Kia of Gainesville from DealerRater.

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This was my best experience in over three decades of...

This was my best experience in over three decades of purchasing vehicles. The attention to customer service and satisfaction is excellent upon first entering the dealership, and remains excellent a week after; this gives me confidence in Carriage Kia for the life of the vehicle I purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience with Carriage Kia was a very pleasant one. ...

My experience with Carriage Kia was a very pleasant one. Everyone was nice and helpful. This was my first time to purchase a new car by myself, and as you can imagine I was a nervous wreck, but Laura was there to guide me through every step from start to the purchase of my new car. I would definitely recommend this dealership to anyone looking to buy a car. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The sales people were great, they were not pushy. They...

The sales people were great, they were not pushy. They answered all our questions and let us take our time with our decision with buying a new vehicle. Definitely would recommend this dealership and these employees of this particular dealership. They knew their product well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Carriage KIA of Gainesville had the 2011 Forte 5 Door...

Carriage KIA of Gainesville had the 2011 Forte 5 Door model I was interested in test driving. I had previously driven the Chevy ECO, the Toyota Matrix & the Nissan Versa. Arriving on Saturday at 11AM, Wes greeted me promptly and within a short moment, I was driving the car on the highway. The car and its ride are very comfortable, responsive & the 36MPG Highway made my decision easy. We quickly contracted the vehicle at an agreeable and affordable monthly payment. I love the vehicle and found that Carriage KIA's service department is excellent, too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was very impressed with Carriage KIA.I was dreading the...

I was very impressed with Carriage KIA.I was dreading the whole car buying deal, but the employees at Carriage KIA made it a wonderful experience. Toni Brown answered all of my e-mails in a timely manner and provided me with theinfo I needed. Michael Paglianti and Tim Ingle handled the selling of the SUV to me. They were very professional, educated about the SUV,and not high pressured. Mikey went over the SUV features and benefits. He was very thorough. Diane Adams did an excellent job on the follow up and thanked me for my business. All of these empoyees were outstanding. I will recommend my friends and family to Carriage KIA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

When we visited the dealership we were greeted by very...

When we visited the dealership we were greeted by very friendly people. They made sure we were comfortable and very helpful on the vehicle that suited our needs. They offered us some refreshments while we were filling out the paperwork. We are very pleased in the overall experience with this dealership and would recommend them to any one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience with Carriage Kia was excellent. Everyone...

My experience with Carriage Kia was excellent. Everyone was most informative and precise with all their explanations. Everyone was very helpful and nice. I was taken on a tour of the service department as well and everyone there was very nice. I will recommend anyone looking for a car to go to Carriage Kia. They all worked hard to get me into a reliable, affordable car. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a really great experience at the Carriage Kia...

I had a really great experience at the Carriage Kia dealership. Robert took his time to explain all of my options as this was my first new car purchase. I would most definitely recommend Carriage Kia to anyone looking for a great deal and a great vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our trusty van gave up the ghost & this family of 8...

Our trusty van gave up the ghost & this family of 8 needed another people hauler & grocery getter. We had been looking at the Kia Sorento for a little while & decided to stop by the dealership & take a closer look. Madison was very friendly & not pushy @ all. She gave us plenty of time to decide which Sorento model was right for our family, gave us some time with the vehicle under zero pressure, and allowed us to make a great deal on the vehicle as soon as we were ready. Great experience. Will definitely buy from Carriage Kia again. This was the first brand new car I have ever purchased and I am pleased with the results. We love our Sorento! Greg

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I spent about 6 hours with Rusty going over different...

I spent about 6 hours with Rusty going over different models, different brands and intense price negotiations. I came prepared with quite a bit of research with me. Rusty's patience was important in my decision to buy and I feel confident I made the correct decision. No "buyer's remorse"!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.