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Jim Shorkey Kia of Gainesville

(1,886 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2013 national dealer award
View 2 awards
2013 national dealer award
2015 consumer dealer award
New (678) 862-0944 (678) 862-0944
Used (678) 897-4773 (678) 897-4773
Service (678) 897-4299 (678) 897-4299

Reviews

(1,886 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Shorkey Kia of Gainesville from DealerRater.

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Robert and Carriage Kia gave us the best experience we...

Robert and Carriage Kia gave us the best experience we have ever had in buying a car. I have never bought a car in two hours in my life. Robert made us feel very comfortable and we felt no pressure. I would highly recommend Robert and this dealership to anyone who is interested in purchasing a new vehicle. Thanks Robert you were awesome!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have always had a good experience with Kia and dealing...

I have always had a good experience with Kia and dealing with Carriage was no different. The sales team was great to deal with and the purchasing process was smooth and they did a great job preparing us for our new car. I would highly recommend the product and dealer for anyone who is looking for a positive buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was very nice. Madison was very informative and...

Everyone was very nice. Madison was very informative and very professional. Michael was awesome. He did the overview of the vehicle with us. We felt like we knew him forever. We were just window shopping and after 15 minutes at the dealership we were convinced to trade our Honda for a KIA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

they were up freindly and worked hard to get me a good...

they were up freindly and worked hard to get me a good rate,, and answered all our questions,, I appreciate that,, so thank you,, he also gave me a good price on the vehicle ,,they cleaned car very well ,,the freeyear oil change and maintance was great too. thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

MY EXPERIENCE AT CARRIAGE KIA WAS GREAT FROM THE TIME I...

MY EXPERIENCE AT CARRIAGE KIA WAS GREAT FROM THE TIME I WALKED IN THE DOOR ,EVERYONE I WENT BY GREETED ME WITH A KIND WORD AND A SMILE. I DEALED WITH MR ALVAREZ WHICH WHO MADE MY BUYING EXPERIENCE A GREAT ONE TO REMEMBER. HE WAS CONSTANTLY UP AND TALKING TO HIS BOSES WORKING ON GETTING THE BEST DEAL FOR ME POSSIBLE,WHICH I FEEL HE DID, I WAS VERY PLEASED AND EXITED TO GET MY 2011 KIA SORENTO IN WHICH I WANTED TREMENDOUSLY.I WOULD RECOMMEND ANYONE TO BUY A CAR FROM CARRIAGE AND FOR MY GREAT CAR AND CARRIAGE KIA GREAT SERVICE AND BEING MORE THAN FAIR TO ME I AM LOOKING FORWARD TO MANY MORE BUYING EXPIRIENCES IN THE FUTURE . THANKS TO CARRIAGE AGAIN ,AND MR ALVAREZ I REALLY APPRECIATE IT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I think the customer serice was great. I was kept in...

I think the customer serice was great. I was kept in contact throughout the entire process. The car was delivered to my door and they made it as convenient as possible. They also gave me a great price and could get the car when no one else could. I would definitely recommend their service to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the 2nd purchase I have made from Carriage Kia. I...

This is the 2nd purchase I have made from Carriage Kia. I absolutely love the dealership, they are all so friendly and willing to help. I have worked with Robert Jimerson both times and he is GREAT! He makes sure you leave smiling. I would definitly recommend him and Carriage Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was my first Kia I have purchased love my car and I...

This was my first Kia I have purchased love my car and I had great customer service from the sales rep. It was a great experience and I have already recommended carriage Kia to friends and family. I also worked with Mike, he was very friendly went over every thing with the car and had a great personality he even called me a very days later to make sure every thing was fine with the car and to see if I had any questions . I will continue to recomend carriage kia to everyone I know. Thank you Carraige Kia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We worked with Madison and she was the BEST! She was very...

We worked with Madison and she was the BEST! She was very knowledgeable about the Kia Soul and all the extras that come with a new car purchase. The negotiations went well and the financing very smooth. I will definatly recommend Cariage Kia to all my friends,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Carriage Kia has changed my opinion of car dealerships....

Carriage Kia has changed my opinion of car dealerships. Robert is a great salesman! He is very up front about pricing, and very easy to work with. I am certainly happy that I chose Carriage Kia to purchase my Kia Sorento LX! I would highly recommend this dealership to anyone who is interested in purchasing a new or used vehicle. They also gave me a fair amount on my trade-in!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.