Jim Shorkey Kia of Gainesville

I came in to have my oil changed and it had just started to snow and ice. Cody Maney was awesome in getting me in and out and taken care of so I could get home before the roads got too messy out there. My husband called to see just how long it would take and he assured both of us that I would be out of there and on my way as soon as possible; and I was. I enjoy taking my car in when it's time for oil change because the service is extraordinary, the people are extremely friendly and YOU and YOUR CAR are their main concern. Thanks Cody & Carriage Kia for getting my oil changed in a timely manner and getting me back on the road to home before the roads were un-driveable.

Have always been welcomed every time I came for service and get the best price and complete satisfaction. If C. If Cody is taking care of me that day he always ask if I want a wash and vacuum!That tops it off very well.

From driving into the dealership to signing papers was an awesome experience. Never before has it gone so flawless. Mr. Dalton was very knowledgeable in every aspect. The kindness that was shone even after the sale was top notch. I brought the car in to add on accessories and the kindness was still over the top! Thank you Roger for a great experience!

Buying from Carriage Kia is always a great experience! They make sure you're taken care of even if you're there for just an oil change!

We are currently in our third vehicle from Carriage Kia and have always utilized the service department for our service needs. We have always been satisfied with our service and will continue to return for all of our automotive needs.

I have had my KIa Sorento for almost five years now and I still love it.The service department throughout these years has been great.It is easy for me to get the appt day and time for servicing my vehicle at my convenience.The waiting area is always so clean and nice.The people I deal with have always been very friendly and helpful.I would highly recommend Carriage Kia.When I get ready to purchase my next vehicle as of now I would definitely buy from this dealership.

The service was great very clean waiting area and popcorn. I would recommend the service for any Kia owner!! Cody did a great job and explained everything that was going on and I got a free CAR WASH! Keep up the great w ork!!

I took my 2015 Kia Soul ! To the dealership where I bought for my first service appointment. I was already pleased with my buying experience but now it was the real test, how would I be treated by the service department? I called and made the appointment and was greeted by Courtney Shirley. She was very nice and worked with me to get an appointment that fit MY schedule. She sent me a reminder email and it even had a link to put it in my calendar. When I arrived I was greeted by Courtney and she lead me to the waiting area. She came in a couple of times to check on me,update me on the progress, and offer additional services for my car. They completed the service in the time they told me and even walked out to my car with me in the rain to make sure all was well. Very excellent customer service!! I already scheduled my next visit! So now this is definitely the best dealership in both sales and service!!

We came in on Saturday "Just to look " and walked out in our 2011 Kia Sorento. Trey was our salesman. He was awesome. He got our daughter situated with a movie and then helped us. During the whole process he reassured us everything was ok since we were nervous about our first car purchase. He did all the work and assured us that he will do whatever it takes to get us a good deal and all we need to do is sit back and relax which we did. We lucked out with Trey and our Sorento !!! We also had to come in today 1/20/2015 to get our key fob fixed because it wouldn't work and to get the movies we left in the old car that Trey got out for us with a simple phone call. They really work hard to make you happy. The popcorn and water in the center is really a plus when you have kids in there. And even though our daughter was playing in the brand new mini van in the lobby they didn't mind at all when she made the alarm go off. They were just so friendly and I foggot we brought our dog in there and they even went and got him some water and played with them. They were just awesome !

My wife and I went to buy a used car between Christmas and new years (end of 2014). We got the car we wanted for a good price however be warned the soul has a single locking lug nut on each wheel that requires a special key to take off which was not provided on purchase and the parts department wants to charge you for after the fact. And when I bought the car I did smell something faint in the car but didn't get the full smelly effect until we got it home. The car didn't seemed detailed clean wise on the inside. So if you do buy from them make sure the car is in a good clean order and you have the lug key. Also the car didn't come with a spare tire or jack so heads up.