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Jim Shorkey Gainesville Mitsubishi

(210 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This is the 4 vehicle I have from bought from Carriage...

This is the 4 vehicle I have from bought from Carriage Mitsubishi. Staff is helpful and knowledgeable and they will take good care of you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide us with your feedback about your experience at Carriage Mitsubishi. We appreciate your business and loyalty and look forward to working with you for years to come. Take care!

I’ve had a great experience with this dealership. The...

I’ve had a great experience with this dealership. The salesman, Kevin, has bent over backwards for me to get me what I have needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

They were great, got the car that I wanted at a good...

They were great, got the car that I wanted at a good deal. Jeffery was very helpful and the finance department got me squared away. I was in and out in about 2 hours and took my car home. I will recommend Carriage to people I know that are looking for a quality dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for such a thoughtful review! We are thrilled to hear about your great sales experience with Jeffery! We appreciate your business and look forward to seeing you again! Have a wonderful day!

Kevin was awesome salesman. He knew everything about the...

Kevin was awesome salesman. He knew everything about the vehicle i purchased and i would come to him , when i want to buy another vehicle here. Out of all dealerships i went to this is the best one and most knowledgeable one ive ever went to. Thanks for yalls service and caring about my family and the vehicle we need for us!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Linda, we are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Carriage Mitsubishi. We wish you safe travels and look forward to seeing you again soon!

Professional, friendly and knowledgeable! We went to...

Professional, friendly and knowledgeable! We went to several dealerships before coming to Gainesville, they made the process so painless! Would highly recommend Jeffrey, Chandler and the whole team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

On behalf of all of us at Carriage Mitsubishi, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our team and we hope to see you again soon, take care!

Randy stayed past closing time and gave me a good deal...

Randy stayed past closing time and gave me a good deal with zero pressure on this last minute purchase for us. Randy was very friendly and easy going. Carriage family dealerships offer 5 star service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Bobby, we are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Carriage Mitsubishi. We wish you safe travels and look forward to seeing you again soon!

Great customer service. Salesperson Kevin was Very...

Great customer service. Salesperson Kevin was Very knowledgeable over the cars we were looking at. Didn’t feel pressured to buy the vehicle in question. Overall great experience all employees were very accommodating and they worked with our needs/wants! Definite will shop with them again when the time comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

I had a wonderful experience with this dealership. I...

I had a wonderful experience with this dealership. I purchased a used 2019 Toyota Camry. My sales person was Kevin and he was very helpful in answering all my questions, as well as making me feel confortable in buying my first vehicle. I recommend this dealership to anyone looking for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Hi Jessica - Thank you so much for trusting Carriage Mitsubishi with your business! It is fantastic to hear that our team made your purchase experience so transparent and pressure-free. We appreciate the feedback and wish you many safe and happy miles in your new car!

I traded in an older car and bought a commuter car with...

I traded in an older car and bought a commuter car with carriage Mitsubishi. Joe in sales did an excellent job going over the finer aspects of the used vehicle I was interested in purchasing. Everyone was prompt and had me in and out in no time. No hassles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mason, on behalf of all of us at Carriage Mitsubishi, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Joe and we hope to see you again soon, take care!

I sold my Nissan Frontier to Carriage Mitsubishi. Kevin...

I sold my Nissan Frontier to Carriage Mitsubishi. Kevin was extremely helpful in all aspects of the transaction from the paperwork to getting me a fair value for my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Tom, thanks for sharing your thoughts about your visit with Carriage Mitsubishi. We are happy to hear that the team delivered such an excellent experience, we hope to see you again soon!