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Jim Shorkey Gainesville Mitsubishi

(210 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jeffery helped via email for several days and met the...

Jeffery helped via email for several days and met the mechanic I sent for inspection. Had everything agreed & ready before I went in! Good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great staff!! works for the interest of the customer....

great staff!! works for the interest of the customer. treated me well and explored every option in the best deal possible. salesman was very good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very amazing people. They got me into the car I wanted...

Very amazing people. They got me into the car I wanted with the payments I needed . Randy and Rock did everything they could to make my experience great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

If the definition of kindness and professionalism could...

If the definition of kindness and professionalism could be personified, it would be Chris. He took the time to talk to me about everything that was done, cracked some jokes, and made me feel welcome. Outstanding customer service experience! I purchased my car here and they've been nothing short of amazing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your experience with us, Bella! We are so glad that our team provided you with such a positive experience and we look forward to working with you again soon. Take care!

Have not purchased a new car in 20 years they made it...

Have not purchased a new car in 20 years they made it easy and quick thank you Will be back to keep my car and perfect running order thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that you got exactly what you wanted out of your car buying experience with us at Carriage Mitsubishi. We wish you safe travels in your new ride and look forward to seeing you again soon.

Our salesman - JD was very good - low key without the...

Our salesman - JD was very good - low key without the usual foolishness. They agreed to fix a problem that required repainting the hood and got it done quickly. The body shop did excellent work. Our independent check of the vehicle sbowed it was as good as JD said. This was an excellent buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

On behalf of all of us at Carriage Mitsubishi, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with JD, and we hope to see you again soon. Take care!

Nice seller and manager, thank your for the opportunity...

Nice seller and manager, thank your for the opportunity get financial on my car. The only thing you need improve la when you said than just need bank statement for somebody since the beggining dont change the mind last momento. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jean, thank you for taking the time to share your experience with us. We are glad you had a positive experience and if there was anything else we could do for you, please feel free to give us a call or stop by. Take care!

We were very pleased with the service we received from...

We were very pleased with the service we received from Carriage Mitsubishi. JD and Luis went out of their way to make sure we were happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We look forward to working with you again soon!

Very easy to deal with and really felt like they were...

Very easy to deal with and really felt like they were taking care of me. I will definitely be back. Great place to but a truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review, Diamond! We greatly appreciate your kind words and your business and we look forward to working with you again soon. Take care!

Carriage really cares! Randy Jarrett, my salesman was so...

Carriage really cares! Randy Jarrett, my salesman was so great and laid back and helped me every step of the way. Will always recommend Randy and Carriage. Awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to provide us with your positive feedback! We are thrilled to know that you had such a wonderful experience with our team and we hope to work with you again soon. Take care!