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Cavender Grande Ford

(180 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (866) 868-1902 (866) 868-1902
Used (866) 228-9689 (866) 228-9689
Service (855) 536-5681 (855) 536-5681

Reviews

(180 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cavender Grande Ford from DealerRater.

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Worst experience I’ve had a dealership.

Worst experience I’ve had a dealership. Sold the truck I had already worked a deal on and was scheduled to pick up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Kaleb and Mr John were a pleasure to work with.

Kaleb and Mr John were a pleasure to work with. All questions were answered, and the financial aspect was a bit confusing, but Mr John explained in detail, until we felt confident in our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Kaleb and Mr. John provided such helpful service at Cavender Grande Ford! It's great to know they made the process clear and comfortable for you. Enjoy your new vehicle, and thank you for choosing us!

Everyone was super friendly and helpful.

Everyone was super friendly and helpful. All employees were very knowledgeable. Leroy even parked my car inside despite it not being a ford vehicle. He made our shopping experience unforgettable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Yvonne, we're delighted to hear that Leroy and the team at Cavender Grande Ford made your shopping experience unforgettable. Thank you for sharing your positive feedback!

I found the staff helpful and accommodating.

I found the staff helpful and accommodating. Erick was a huge help, and gave me a great rundown of the Bronco. The location is new, but I would definitely recommend it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Cavender Grande Ford! We're delighted to hear that Erick and our team provided helpful service. Enjoy your new Bronco, and we look forward to seeing you again!

Mike Bove went the extra mile to get me exactly what I

Mike Bove went the extra mile to get me exactly what I wanted. John in financing was also great. Came in and Mike had everything ready, answered all my questions. Very Happy with this experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Mike and John provided you with a great experience at Cavender Grande Ford! It's wonderful knowing they went the extra mile for you. Thank you for sharing your positive feedback, and enjoy your new vehicle!

We’re upfront on pricing and interest rate.

We’re upfront on pricing and interest rate. Salesman Mr. Wahed made it happen and was friendly ask for Wahed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're glad to hear that Mr. Wahed provided a transparent and friendly experience at Cavender Grande Ford. Don't hesitate to reach out if there's anything else we can do for you!

Had a great experience with Genesis.

Had a great experience with Genesis. Highly recommend Cavender Ford. Ask for Genesis and she will treat you right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

William, we're delighted to hear that Genesis provided you with a great experience at Cavender Grande Ford. Thank you for the recommendation!

El trato fue excelente y la agencia muy grande y el trato

El trato fue excelente y la agencia muy grande y el trato que nos dieron muy bien 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Apreciamos las 5 estrellas para el equipo de Cavender Grande Ford! Gracias por hacer negocios con nosotros.

Caesar is very thorough and caring.

Caesar is very thorough and caring. He made every effort to get the job done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your review of Caesar means a lot to us! Thank you for choosing Cavender Grande Ford.

Great customer service Joseph De Renzo !

Great customer service Joseph De Renzo !! Make me feel in family all the time, well done Joseph !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thank you !!!