Reviews
My Experience
When my husband and I arrived at the dealership we asked for someone that spoke Spanish because I wanted my husband to deal in his main language the negotiations but the Sales person was with another customer. Ms. Anna Psihas asked us if we already were dealing with a Sales Rep there and I said no and explain why we were asking for someone that spoke Spanish. Ms. Psihas than asked if she could help us and we accepted and we have no regrets. She was very nice and attentive. I liked her recommendation to start the process a little backwards than normal circumstances. I had mention to her that I wanted to see if I would get approved and than we can look at the cars. So, she listened and we left out of the dealership with a NEW 2014 FORD FUSION!! Two things that I liked about the Flammer Ford is: 1. That they had a female (eventhough our first request was someone that spoke Spanish) and 2. That they worked with what we had. No asking for extras or anything like that. Thank you and definitely I will be recommended my family and friends to your dealership and to go see Ms. Anna Psihas.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a fantastic experience, we are so glad that Anna was able to meet and exceed your expectations. We believe that good customer service, no pressure sales and fair prices ensure our customers have the best car buying experience possible. We apologize for not having a Spanish speaking team member immediately available, but are very glad to hear Anna ensured you had an excellent experience. We want to thank you for shopping with us, we are excited to see you back for your first service! Sincerely, Russ Silverstone – Sales Manager - (352) 686-8255
Beyond the Extra Mile...
I'm a sports guy. Forgive the analogies but if Flammer Ford of Spring Hill was a sports team of any kind, they would be holding up the Lombardi Trophy, the Stanley Cup or that last team standing, cutting down the nets. We came in with what we called an especially difficult situation and we were taken care of with ease by The Champions at Flammer. Bill was without a doubt the finest sales consultant I have EVER had the pleasure of working with. Believe me, there have been many. Respectful, patient and a very good listener. He heard everything we had to say about our needs and stuck to them without diversion or impropriety. We changed our minds along the way as we worked our deals and him, to the bone. He adapted and responded positively every time. We bought a new car and a used car on the same day. Both deals were made to seem easy but both were complex and I am and will always be, impressed with the effort put forth by Bill to take an interest in helping us, truly helping us, get into two vehicles we wanted at the price we wanted. Thank you Bill Schwiebert, Mike and Dave for a tremendous day at your dealership. All three stayed after hours on a Saturday to finish up and my wife and I are very grateful. This group of people made the car buying experience fun and enjoyable again and in my opinion, that's what it should be. My wife Lori & I thank you very much. Tony Sattelmyer Port Richey, FL
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
used car purchase
We were looking for a used vehicle on line and found one at this dealership. My wife reluctantly dragged me to Karl Flammer and we were met by Ron Tesar who immediately made us feel at home. At no time were we ever forced into buying or driving or looking at anything. Ron was just there to listen and provide information for the questions we had. We did not buy a car until a week later and at no time were there ever any sales calls or gimmicks. This is a top notch place to buy a car. Relaxed atmosphere,fast and smooth, no hassle credit dept. It could not have gone smoother. I would not hesitate to send anyone there. Thanks again! Sincerely ,Gene & Tracy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Salesman
Bought a new ford explorer limited from David Vilar....fantastic salesman...would recommend him to anyone in the market of looking for a new/used car.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that David was able to satisfy that. Don't hesitate if you have any further questions or needs. Regards, Russ Silverstone- Sales Manager- (352) 686-8255.
Great experience
We went in just looking at cars. We wanted to purchase one for our son as a surprise. Anna greeted us in the parking lot, not knowing what we wanted, she let us look at our leisure, stating when we were ready or had questions she would be available for us. We were looking at SUV's on the lot and explained it was for our son and what he plans on using the vehicle for. She stated she thought the ones on the lot would not be big enough, but had a left over 2013 on the show room floor. We went inside, she went over the features with us, we decided to see what the price and payments would be and in a short time we drove out of the lot with a brand new Edge for our son. Everyone we dealt with was friendly and knowledgeable. We would highly recommend this dealership to anyone who is looking for a new vehicle. Great experience. Thanks to Anna and all Flammer employees.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I really appreciate you taking time to write this nice feedback about our dealership. We focus on providing prompt service as well as being friendly and professional. It’s helpful to know that we are meeting our goal in regards to that. If you have any further problems, or even just a question, please come back to see us. We hope your son is still enjoying the Edge! Also, check out our Facebook and Twitter pages to stay connected with special deals and promotions Regards, Russ Silverstone- Sales Manager- (352) 686-8255.
Pleasant Experience
It was a pleasant experience purchasing a new car through Mark and this Dealership. Cannot thank them enough for the courteous, professional and no nonsense way they made this car buying experience a pleasure. I would highly recommend Mark and this dealership for anyone seeking to purchase car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for going out of your way to write this great review! I am happy to hear that Mark and our team was patient and accommodating throughout your purchase. We strive to make each customer feel comfortable during their purchase, as well as throughout their vehicle ownership. We look forward to helping you with any future automotive needs! Regards, Russ Silverstone- Sales Manager- (352) 686-8255.
Nate Whitfield is the Go- To Guy!!!
I had bumped into a sad situation where I had purchased a 2014 Ford Fusion ( was in LOVE with it). The possibility of losing a job was hanging over our heads. So I was forced to make a decision on downgrading the vehicle to a certain point where we could afford it and have the space for the family & friends. Thinking as I went through this process, I actually thought I was gonna be judged... I wasn't at all! I called Nate Whitfield and spoke to him, he had mentioned 2005 Ford Freestyle family size. I decided to come in, sure enough he was right. It was I mean it IS the perfect vehicle for myself and the family. Thanks soo much, Nate Whitfield!! U ROCK!!! ;-)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You're very welcome! We're so happy Nate could make the best out of a difficult situation for you! We hope your continuing to enjoy the Freestyle. Never hesitate to give us a call or stop by if we can be of further assistance. Regards, Russ Silverstone- Sales Manager- (352) 686-8255.
Happy!
We had an odd situation with a totalled vehicle and a tight budget. Anna and the team worked long and hard to find us a vehicle we not only could afford but loved as well. Great group of individuals and an great atmosphere!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We most certainly take pride in our work, but above all, our customers are our most important priority. We understand the frustration and stress our customers encounter from the aftermath of an accident so we are here to hopefully make that situation little bit easier. I’m glad to hear my staff was able to get you into the perfect car for your needs! We appreciate your recommendations and anticipate working with you in the future. Regards, Russ Silverstone- Sales Manager- (352) 686-8255.
New Purchase Experience
Joe and I want to thank Art for his courteousness. He remembered who we were even though it had been a few months since we last visited the dealership. We thought he was fair with the trade-in offer and the offer for the new Ford Focus we purchased. We would definitely recommend Art and Flammer Ford for any one who is in the market to purchase a vehicle be it new or used. Thank You Again Joe and Cindy Santos
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe and Cindy, Thank you for writing about your visit with us! I am happy to hear that Art was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Congratulations on your new Focus! Regards, Russ Silverstone- Sales Manager- (352) 686-8255.
Fantastic Experience
When it came time to purchase another vehicle, there was no doubt on who we needed to see-Art Goldman! We had previously purchased two vehicles through Art(when he was with another dealership), and we will continue to see him for all our future car buying needs! He takes all the stress out of car shopping by providing a relaxing, no pr, essure experience. He's always honest and upfront with any questions or concerns you might have, and we appreciate the outstanding service we've received from Art each time we have come in to see him. Such an asset to the Flammer Ford family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave your input about Flammer Ford of Spring Hill! We appreciate your loyalty to our dealership! Art is a fantastic salesman and I am delighted to hear he treated you with the customer service you deserve! Please let us know if we may be of any additional service. Regards, Russ Silverstone- Sales Manager- (352) 686-8255.