Reviews
Write a reviewExcellent Service
Salesman Anthony has the perfect personality for the job and was very thorough in showing me the ins and outs of my new Ecosport .
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback, Nathaniel. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future. Sincerely, John Torrese, General Manager, (866) 205-8037
Great service
Everything.. sales man Brandon and Roger were amazing and got me the best deal they could. I recommend everyone go there
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lorie, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, John Torrese, General Manager, (866) 205-8037
Excellent service
Very welcoming as soon as you came in the front door. Patient and reassuring that they would do whatever it took to get us into the perfect vehicle that worked for our family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Katrina, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, John Torrese, General Manager, (866) 205-8037
Great First Experience
It was quick and easy, they made me feel comfortable and relaxed since it was my first time going there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your feedback, Miranda. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future. Sincerely, John Torrese, General Manager, (866) 205-8037
Fuccillo kia of Greece jumped price by 3000
Call about car at fuccillo kia of greece Car was around 15000 They ship it down to fuccillo ford and before I can even look at it I see the price is now almost 18000 I email fuccillo of seneca falls and they tell me that the manager says it was always that price. I can't believe that their pretty much calling me a liar. So now I email fuccillo kia up and talk to Brittany and she ends up telling me that yes the price did go up .So it must have went up 3000 within a few days of having it brought down.Then she proceeds to say she can talk to her manager about getting the original price that I thought I was getting.But here is the kicker.I would have to buy the car up there and only there.Of course I sent back email saying why would I drive 60 miles when car is 5 miles down road and I should get it for that price.I also sent email to fuccillo of seneca falls. Of course now no one responds to me. I would really love to buy this car but after seeing how these 2 places treat possible customers I'm really happy I didn't buy from them....I never write reviews but find what they did was totally wrong.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service
Always friendly service! I will only come to this dealership for service because they know how to satisfy a customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, John Torrese, General Manager, (866) 205-8037
Service
Fast and convenient well priced knowledgeable staff got everything done in one visit didn?t take a lot of time very friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your feedback, Carole. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future. Sincerely, John Torrese, General Manager, (866) 205-8037
Great, friendly service!
Staff is always friendly and very patient with my questions! Would highly recommend the Seneca Falls, NY store to those looking to buy, lease, or in need of repairs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gina, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, John Torrese, General Manager, (866) 205-8037
Love Fords
I LOVE John and Tony, but I WANTED ANOTHER SMALL CAR - not this big thing. Tony needs to listen better and I suppose I need to be more forceful.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with John and Tony. Please call us if you have any other questions. Sincerely, John Torrese, General Manager, (866) 205-8037
always great service!
the staff is always friendly and it is easy to get an appointment for service. silly that this requires 20 words, I didn't need that many
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jolene, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, John Torrese, General Manager, (866) 205-8037