Skip to main content

Wally's Ford of Seneca Falls

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (478 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (478 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wally's Ford of Seneca Falls from DealerRater.

Want to share your experience with this dealership?

Write a review

Quick and friendly service

Bill was great and made sure he met my concerns about how much money my repairs would cost. Great communication and helped with a few extras, too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Michelle, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, John Torrese, General Manager, (866) 205-8037

2016 Ford Esc subn, Fuccillo Ford of Seneca Falls

Our salesman was very courteous and answered all our questions. The financial advisor provided good information regarding various options for financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dana, thank you for the feedback! We are happy to hear of your positive experience at Fuccillo Ford Seneca Falls, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Sincerely, John Torrese General Manager (866) 205-8037

Good Deal

Good people and I think they should all get a raise. Multiple deals going on but I still felt important good job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Michael, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, John Torrese General Manager (866) 205-8037

Great service, friendly,courteous,facilities clean

The sales person was very friendly and could answer all my questions, Very helpful and courteous. Went above and beyond to find the right truck for me. Facility was clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

James, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, John Torrese General Manager (866) 205-8037

G. Lynch

My buying experience was very positive. I felt that my concerns and questions were answered honestly. The service department is very friendly and efficient. I would definitely recommend Fuccillo Ford to those looking to buy a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We cannot thank you enough for your wonderful review of Fuccillo Ford Seneca Falls! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, John Torrese General Manager (866) 205-8037

Good customer service all around

The staff are all around friendly. From sales to service I was greeted with a smile and a hello from everyone I saw.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kathleen, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, John Torrese General Manager (866) 205-8037

Carl and Kathy Williamson New York

I want to thank Tony for helping me find my beautiful New car in helping with the financing this is my fifth car I bought from you guys when I walk through your doors I feel this dealership is like family I hope that everyone reads this . So please give this dealership a chance and you will not regret it even if you have to drive a little I live less than a mile from another Ford dealership but I will always end up at FUCCILLO again thank you Tony You are the best and thank you to the finance manager for all your help and all the people that works there You always have a smile on all your faces and Carl and Kathy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We cannot thank you enough for your wonderful review of Fuccillo Ford Seneca Falls! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, John Torrese, General Manager, (866) 205-8037

Ford toures

I liked that you delivered my car to me and it was fast and easy and had a good seliton of fords taures tank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for this amazing review, April! We really appreciate your business. Sincerely, John Torrese, General Manager, (866) 205-8037

Professional and friendly

It was personable. Everyone was very friendly and helpful. Car shopping isn't easy with a 3 year old, but the employees made it possible. I would definitely return to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, John Torrese, General Manager, (866) 205-8037

Convenient service

I really appreciate a ride home while I wait for work to be completed, makes a huge difference and makes it much more convenient to get car serviced

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 2.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Debra, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Thanks, Sincerely, John Torrese General Manager (866) 205-8037