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Wally's Ford of Adams

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (198 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Big dealer, great service

Courteous staff, timely service and parcel of mind that everything was done that was supposed to be done. I will continue to bring my vehicle here to be serviced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your time to share us this review, John. I am pleased that our staff was able to provide you a courteous and timely service experience. Thank you and please don't hesitate to contact us if you have any questions or concerns about your car. Sincerely, Fred Currier - General Manager (800) 235-8037

Great Service:)

Tony the service manager is awesome, friendly, and always gets the job done:) I will be doing my busy here for a long time and also sending friends and family:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert, we are truly grateful for this awesome review! We are thrilled that Tony was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! Sincerely, Fred Currier - General Manager (800) 235-8037

Great service

Called last minute for an oil change prior to a long trip, they shuffled around their sched. and fit me in. Polite, professional and amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Wesley, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Sincerely, Fred Currier - General Manager (800) 235-8037

Amazing services and all around a great experiance

The service staff was very friendly and helpful with any questions we asked and were very quick in completing their work. They did a great job! I would highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review, Amanda. We are very happy to hear that we could be so friendly and helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Fred Currier - General Manager (800) 235-8037

great service

I was able to look for a vehicle without being pressured.. David Biggs was wonderful. He helped me to get into a nice vehicle at a price I could afford..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It is very kind of you to write us such a nice review, Janice. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent purchase with David. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Fred Currier - General Manager (800) 235-8037

Excellent after-sle service in all respects.

I was able to get a same-day service appointment (actually for an hour after I asked) which I found both extremely unusual and very welcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Gary, thank you for the perfect review! I am happy to hear that you had a positive service experience at our dealership. We look forward to seeing you again. Sincerely, Fred Currier - General Manager (800) 235-8037

Great customer service

Our salesman was very professional. He made the process quick and painless. He had all of the paperwork ready when we returned the next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mark, thank you for taking the time to leave us this review. We are glad to hear your experience described as hassle-free and painless. If there is anything else we can help you with, please let us know. Sincerely, Fred Currier - General Manager (800) 235-8037

Great service, very accomodating

I love it that I can call Laurie Davis at anytime and she will take my car to the shop and have the service done and then bring it back to me. She is a great personal relations person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Dawn and thanks for the great feedback! We're very happy that Laurie was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Fred Currier - General Manager (800) 235-8037

Great service!

Everyone was friendly, speedy, very accommodating, and diligent. Definitely would go back to fuccillo's as well as recommend other people too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lee, we appreciate your kind words about the entire service team. Thank you for continually choosing Fuccillo Ford Adams for your vehicle needs. Sincerely, Fred Currier - General Manager (800) 235-8037

Excellent experience

No typical car dealership double talk. Straight forward answers to questions. No hidden surprises about the car that I was considering.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the praises, David! We love hearing from great customers like you. If you need anything else in the future please feel free to come back and visit us any time! Sincerely, Fred Currier - General Manager (800) 235-8037