Reviews
Write a reviewGreat service!!!!!!
Terry's wife Dolly is the one that takes the truck in for service. The guys that work in the service dept especially Tony & Jim are awesome. They explain everything, if they find something wrong than what I brought it in for they tell me what it is & how much it will cost to fix it. I ask a lot of questions and they always answer them. I 'm planning on buying a car for me & I'm strongly looking at Ford because of the Service Dept. It's the best. Also when I arrive for service there's always someone there to welcome me & asking if there's anything they can assist me with. Overall you have a GREAT team. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terry, thank you for your kind words. We feel our service department is what makes Fuccillo Ford Adams special. Reviews like yours help us to make sure that we're meeting the needs of our customers. We look forward to seeing you for your next service appointment! Sincerely, Fred Currier - General Manager (800) 235-8037
Friendly, committed
Value for my trade and selection to choose from. Friendly family like atmosphere. I will buy from here again. This is the 7th car I have bought from Fuccillo
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Linda, thank you for taking the time to submit this amazing feedback. Congratulations on your new car! We appreciate you continually trusting us with your car buying needs! If there is anything else that we can do for you, please feel free to contact us or stop in any time. Sincerely, Fred Currier - General Manager (800) 235-8037
Great job
Eddie Donato did an excellent job helping us find a truck. They made sure all the paper work was in order.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mary, we appreciate you taking time to leave us a great review! We are pleased to hear Eddie did an excellent job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Fred Currier - General Manager (800) 235-8037
Service with a Smile
Always explanation of what they are doing for you. It seems they are very excited to perform their jobs. Prompt service with a smile! TU
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Janet, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Fuccillo Ford Adams. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Fred Currier - General Manager (800) 235-8037
Oil change
No problems, friendly staff., on a miserably hot day. I liked the staff most of all! Kelly is wonderful and Jim in service is awesome
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Roxanne, we sincerely appreciate your feedback. Each employee is a valued member of the Fuccillo Ford Adams team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Fred Currier - General Manager (800) 235-8037
grrat service
The service here has always been quick, honest, and thorough. The facities are very clean and comfortable. Would highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Wesley. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Fred Currier - General Manager (800) 235-8037
great service
He worked consistently with me. Always answered me back in a time manner. Very pleasant & knowledgeable. Car's in great shape.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wendy, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Fred Currier - General Manager (800) 235-8037
The Works
Quick in and out. I know things were done to Ford specs. Facilities are neat and orderly. Employees are always helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Ralph. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as quick and helpful service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Fred Currier - General Manager (800) 235-8037
great fast service
service was done ahead of time, friendly staff,staff filled out rebate form for us before check out over all happy with service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Martha, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Sincerely, Fred Currier - General Manager (800) 235-8037
Service
They were very nice and courteous at the service counter. Also they were nice when you paid for your service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Sincerely, Fred Currier - General Manager (800) 235-8037