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Wally's Ford of Adams

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (198 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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good service

service was prompt....told me how long it would take....had a comfortable lounge to wait in. All staff were pleasant. It takes an hour to drive there, but was worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for reviewing your service experience, John! We are happy to hear that you were pleased with our facilities as well as the service you received from our staff. If there is anything more that we can do for you, please come back and see us again. Sincerely, Fred Currier - General Manager (800) 235-8037

New Car Purchase @ Fuccillo Ford

Everything. Salesman came in on his day off to complete the purchase. Everything went smoothly with no problems. Salesman showed and explained everything (even paired the phone) for my daughter who will be the driver of this vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert, thank you for the wonderful feedback and congratulations on your new purchase! We're excited to hear that our staff could be of help and that everything went very smoothly. We hope to see you again in the future! Sincerely, Fred Currier - General Manager (800) 235-8037

Great service

Service advisor Jim was great. He took the time to explain the pricing. Also the rebates and the procedures to get them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Francis, thank you for the awesome feedback! You're right, Jim is a great service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with the excellent service our dealership is known for. If there is anything else we can do for you just give us a call! Sincerely, Fred Currier - General Manager (800) 235-8037

Awesome place very clean and friendly sales people

Dealing with the sales person over the phone very pleasant experience and got me financed when I dident think I would thanks Chad Cullin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, James! It's delightful to know that our staff was able to provide you with such a pleasant purchase experience. We look forward to your continued business! Sincerely, Fred Currier - General Manager (800) 235-8037

Woodard

Speedy, accommodating, cheerful, pleasant, informative, comfortable accommodations, giving me the best deal without asking. Thanks Toni and all the staff that assisted me that day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to submit this awesome feedback, Albert! It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. We appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Fred Currier - General Manager (800) 235-8037

Great service

Friendliness of the staff and how well they take care of the you .Knowlegde of the automobile and making sure they answer all of your questions and show all of the details of the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and this wonderful review, Carol. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Fred Currier - General Manager (800) 235-8037

Amazing sales staff, best buying experience ever

Never had a car buying experience go so well. Are salesperson communicated a ton and was very responsive to questions. When we arrived at the dealership everything was ready for us to go with the truck and the paperwork. I don't think I would ever buy a car anywhere else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your purchase experience with us, Sherry! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Fred Currier - General Manager (800) 235-8037

Friendly staff

Friendly staff.. My family has been going to Fuccillo Ford for years. They have always treated us fairly and honestly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience at our dealership, Theresa! We are pleased to hear that our staff has always been friendly and treated you fairly and honestly during your visits. Please feel free to contact us for any future automotive needs. Sincerely, Fred Currier - General Manager (800) 235-8037

great service

Fast friendly service. Always have professional, well trained staff!! Managers are helpful and accommodating. I always bring my vehicles there for service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Alisia, thank you so much for this 5-star review about your experience with us! Our goal is to provide quality customer care and I am glad to hear that our staff has consistently shown you their commitment to this. If you need anything else in the future please feel free to call or visit us anytime! Sincerely, Fred Currier - General Manager (800) 235-8037

great people to deal with

freds incite to take us to a better car for my wife great sales person in dave biggs great sevice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for the outstanding feedback, Michael! We're completely committed to providing great service and we're ecstatic to hear that your experience with our staff reflected this dedication. If there is any automotive need we can help you with in the future, please don't hesitate to contact us. Sincerely, Fred Currier - General Manager (800) 235-8037