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Wally's Ford of Adams

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (198 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

Friendly, quick and informative. The staff went out of their way to make me comfortable. I would defiantly recommend Fuccillos Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Wesley, I sincerely thank you for going out of your way to write this review about Fuccillo Ford Adams. We try to create a comfortable and stress-free environment for each and every customer. If you have any further needs, please come back to see us. Sincerely, Fred Currier - General Manager (800) 235-8037

great service

you get in quickly and they are friendly and informative. once you are there they try getting things done as fast as they can so you do not have a long wait

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Pamela - Thank you for sharing this great feedback with us. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. We would love to work with you again in the future. Sincerely, Fred Currier - General Manager (800) 235-8037

Service was Straight forward and informative

Car was done on time and fixed problem with no heat. Explanation of fix was easy to understand. Service department is very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

William - We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Fred Currier - General Manager (800) 235-8037

Fucillos

Most of what we did was done online and over the phone but I was kept informed the entire time and given my options quickly and clearly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Danyette - Thank you for taking the time to write about your experience with us! At Fuccillo Ford Adams, we work very hard to provide each of our customers with a well-informed and hassle-free experience. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Fred Currier - General Manager (800) 235-8037

Great service,staff was very personable & helpful!

Friendly staff and very helpful answering any questions or concerns. Very professional and completed transaction in a timely manner. They took the time to explain new features of my vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Harold - Congratulations on your new vehicle! We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. All of us hope to see you again when the time comes to service your new car. Sincerely, Fred Currier - General Manager (800) 235-8037

great service

great experience the staff is always great tony dick is the best always helpful and very pleasant i would never go anywhere else for service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ceaira - Thank you for the fabulous review! It is great to know that Tony's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Fred Currier - General Manager (800) 235-8037

great experience

Service person was very helpful and explained to me the way things worked and what I was doing wrong. I now have a much better feeling about my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Stephen and thank you for your kind words. We are very happy to hear that our staff gave you some insight on your issue! You learn something new everyday! Thank you again and we look forward to working with you again in the future! Sincerely, Fred Currier - General Manager (800) 235-8037

A great place for a oil change and routine checkup

The gentlemen in charge was such a nice person, he sat with me, explained the recall, while I was there getting an oil change & routine checkup, couldn't have been nicer, a very pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Margaret - It's delightful to know that we were able to provide you with such a pleasant service experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Fred Currier - General Manager (800) 235-8037

Great service from a safety oriented crew

Prompt courteous service that trends toward making sure that me and my family are safe while on the highway. Service managers that will work with you if you have questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Charles, thank you so much for taking the time to leave this wonderful review. Ensuring you have a properly-running and safe vehicle is first and foremost for our service team. While we hope nothing else happens to your car, if anything ever does, our service team is always here to help you out. So please, don't hesitate to swing by if you have any questions or concerns. Until next time, drive safe and stay well! Sincerely, Fred Currier - General Manager (800) 235-8037

Very Satisfied Fuccillo Ford Customer

Everyone at Fuccillo worked very hard to get me the vehicle I wanted, and especially my salesperson Frank Monaco. He called, text and emailed me regularly with any information I requested or needed. A convenient delivery date for my wife and I happened to be on Frank's day off and he pleasantly surprised me by comming in to personally deliver it. I am very pleased with how my new Ford Escape sale went! Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gregory - Thank you and congratulations on your new Ford Escape. Frank is wholly devoted to the success of our guests' experiences and we are both lucky and proud to have him on our team. We look forward to seeing you soon and hope that you enjoy your purchase! Sincerely, Fred Currier - General Manager (800) 235-8037