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Matthews Hyundai of Schenectady

(3,581 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2023 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award
New (518) 631-4867 (518) 631-4867
Used (518) 631-4962 (518) 631-4962
Service (518) 631-4968 (518) 631-4968

Reviews

(3,581 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Hyundai of Schenectady from DealerRater.

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Fucillo Hyundai was great with the customer service....

Fucillo Hyundai was great with the customer service. Dalton worked with me on my purchase of my Tuscon and was very knowledgeable of the vehicle. He was always responsive to any questions asked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

The staff in the service center are always very helpful....

The staff in the service center are always very helpful. They communicate clearly so you know what to expect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

This review is solely based on Nick in the Service...

This review is solely based on Nick in the Service Department. He knows how to handle, address and completely listen to the customer... My 5 Star Review is for him...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review!!! I will pass it along to Nick ASAP!!!!

Dealer response

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

Just want to thank Josh, Nick and Louise for all their...

Just want to thank Josh, Nick and Louise for all their efforts for making my experience buying my new car a pleasure.... will definitely recommend this dealership to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. I am glad to hear about your 1st Class Buying Experience with our staff! If you need anything in the future we are here for you! Steve Clark General Sales Manager Fuccillo Lincoln Hyundai

There was good service, a nice waiting area, and a...

There was good service, a nice waiting area, and a friendly customer service rep at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for coming to visit us and the positive feedback!!!

Aram was great at the service desk and my repair was done...

Aram was great at the service desk and my repair was done correctly. My car wasn’t trashed. I had to say that to get more than 15 words.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive feedback. I will pass this along to Ram.

Nick handled everything and my loaner was waiting for me....

Nick handled everything and my loaner was waiting for me. My vehicle came back cleaned and the issue was resolved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the kind words!!!

Attentive sales person. Very knowledgeable about the...

Attentive sales person. Very knowledgeable about the product and he listened to my questions before answering.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. I am glad to hear about your 1st Class Buying Experience with Jeremiah. If you need anything in the future we are here for you! Steve Clark General Sales Manager Fuccillo Lincoln Hyundai

They were very helpful in helping me and giving me the...

They were very helpful in helping me and giving me the extra discount for what they were doing. When they went to change the air filter they found out that the mice was putting food into the filter and he told me that they would maybe have to clean the motor out but when they went to do it they came back and said they didn't have to do it. That saved me $140.00

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

The dealership and atmosphere was amazing. My sales rep...

The dealership and atmosphere was amazing. My sales rep Carl was absolutely amazing and very knowledgeable. Easiest and best experience with purchasing my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager