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Matthews Hyundai of Schenectady

(3,581 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2023 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award
New (518) 631-4867 (518) 631-4867
Used (518) 631-4962 (518) 631-4962
Service (518) 631-4968 (518) 631-4968

Reviews

(3,581 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Hyundai of Schenectady from DealerRater.

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Very hospitable. I do appreciate the service I received...

Very hospitable. I do appreciate the service I received and will keep you as my #1 service center.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words, we appreciate your business!!!

Carl Clarke is the best salesperson EVER! My experience...

Carl Clarke is the best salesperson EVER! My experience buying my first car was amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. I am glad to hear about your 1st Class Buying Experience with Carl. If you need anything in the future we are here for you! Steve Clark General Sales Manager Fuccillo Lincoln Hyundai

Jeremiah was very helpful with finding me the right car....

Jeremiah was very helpful with finding me the right car. He was knowledgeable and eager yet not pushy. Made me very comfortable with the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. I am glad to hear about your 1st Class Buying Experience with Jeremiah. If you need anything in the future we are here for you! Steve Clark General Sales Manager Fuccillo Lincoln Hyundai

Great service with Ram. Considerate from beginning to end...

Great service with Ram. Considerate from beginning to end of service. My car is working great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the feedback, we really appreciate your business!!!

Prompt friendly service. Allowed us space to browse and...

Prompt friendly service. Allowed us space to browse and available to answer questions. I bought my first new car here 17 years ago and drove it back to trade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. I am glad to hear about your 1st Class Buying Experience with Josh. If you need anything in the future we are here for you! Steve Clark General Sales Manager Fuccillo Lincoln Hyundai

Nick Fear understood my concerns and made sure everything...

Nick Fear understood my concerns and made sure everything was checked out to keep my Lincoln in excellent condition. Only problem is how long it takes to get a service appointment. As the only Lincoln dealer in the area, more service technicians are really needed at Fuccillo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so very much for the feedback!!! We definitely need additional help!!!

Great service. They were able to squeeze me in last min...

Great service. They were able to squeeze me in last min and answer any question I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great feedback!!!

Dealer had at the time of my purchase a wide selection of...

Dealer had at the time of my purchase a wide selection of cars unlike other dealers around. Friendly staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. I am glad to hear about your 1st Class Buying Experience with Tim and the ease of selecting a vehicle. If you need anything in the future we are here for you! Steve Clark General Sales Manager Fuccillo Lincoln Hyundai

My car has not been repaired yet, but everyone has been...

My car has not been repaired yet, but everyone has been very helpful and courteous. Prices are high, but not overwhelming. It is the cost of doing business. I will update after the repair is complete.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

The service manager was very courteous & helpful. The...

The service manager was very courteous & helpful. The service was fast & efficent. I was in & out in less time than was quoted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the kind words!!! We appreciate the feedback!!!