Matthews Hyundai of Schenectady

The salesman Josh was extremely helpful, knowledgeable and professional, and the financing department went above and beyond to get me the best rate and terms.

Eljiwan was absolutely awesome. He helped make the process easy and not confusing for us

Took really good care of my vehicle and explained the whole process. Job well done.

The service that was provided was superior I was there at 9am and back on the road by 11am. Even with the garage being short hand. I really liked the video provided of the work being done. I was greeted with a smile and left with a smile.

This dealership has a great team; from salespeople to office workers, to managers. . They all help each other out and seem to enjoy their jobs. They were each patient and took their time to explain everything.

For the past seven years I have been bringing my car back here to be serviced. I find the service managers to be be friendly, fair and honest people.

There was no drive in bay for service and I was confused s to where to park. The waiting area was very uncomfortable for customers. Not an experience expected for a luxury line of vehicles such as Lincoln.

Carl was introduced as the "Lincoln Specialist" - which DEFINITELY describes him perfectly! I had been test driving other cars (elsewhere) all day, and came to Fuccillo on a whim between appointments. Carl was amazingly knowledgeable (and even enthusiastic) about the car I wanted to take for a test drive. I told him I was still looking, and left for another appointment elsewhere. At the end of the day, I decided to go back for the Lincoln MKZ. Carl said he KNEW I would be back, and had already sent the car back to be detailed for me. When I picked it up, he went over every bell and whistle before I left the parking lot, and sent a text the next day to make sure I loved it as much as he thought I would (and I DO!). This was a GREAT experience.

Thank you for the service and not so long wait. Also for communicating with me about my cars needs and not pressuring me into getting work done that isn’t super duper critical. I hate that.

Although I was hoping to get my monthly payments lower, Josh was helpful and thorough in his explanations. He prioritized me, even when he got busy with other customers. I’m happy with my car and was given excellent service. Tom was also incredibly helpful. They both worked so hard to get me out of the dealership as quick as possible, since I didn’t have much time.