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Matthews Hyundai of Schenectady

(3,581 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2023 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award
New (518) 631-4867 (518) 631-4867
Used (518) 631-4962 (518) 631-4962
Service (518) 631-4968 (518) 631-4968

Reviews

(3,581 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Hyundai of Schenectady from DealerRater.

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I really do love the service there they really do work...

I really do love the service there they really do work with you and they are very good with letting you know what is going on with every step of what you are there for

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive comments, we really appreciate it.

Philip Gagliardi was informative and didn’t try to sell...

Philip Gagliardi was informative and didn’t try to sell anything that wasn’t necessary. He offered refreshments while waiting and kept me aware of the progress. We have always had zero issues with the service department at Schenectady Fuccillo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so very much for the kind words!!!

From the moment I walked through the door my experience...

From the moment I walked through the door my experience was great. A salesman sat down with me right away and worked with me to find the best car for me. The finance guy was amazing as well. He did anything and everything he could to get me the best rate and payment. Will definitely buy another car from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona

Phil Gagliardi was great to work with. Service was great....

Phil Gagliardi was great to work with. Service was great. Explained what was needed & work was done fast & correctly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona

Dealer response

Thank you so much for the kind words, we really appreciate it!!!

Appointment was on time and expected duration. Dealership...

Appointment was on time and expected duration. Dealership and waiting area could use a polish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review!!! We really appreciate it!!

Dealer response

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona

Staff was friendly. The work was performed quickly once...

Staff was friendly. The work was performed quickly once the parts were available. The only negative was the multi-day wait for the required parts to arrive

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona

I worked with Carl Clarke. He has alot of knowledge and...

I worked with Carl Clarke. He has alot of knowledge and was wonderful to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. I am glad to hear about your 1st Class Buying Experience with Carl. If you need anything in the future please let us know. Steve Clark General Sales Manager Fuccillo Lincoln Hyundai

Great personal attention.Lousy, dirty waiting area.I...

Great personal attention. Lousy, dirty waiting area. I hate being there, but great people/work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sorry for your bad experience at our dealership. Michael Capadona General Manager

Great customer service Tyler was my salesman and he was...

Great customer service Tyler was my salesman and he was fantastic the xxI guy was also wonderful second car we bought from there great place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona

Service was prompt and painless!l Always efficient and...

Service was prompt and painless!l Always efficient and knowledgeable staff. I have no complaints at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona