Reviews
very good
dealership was very easy to work with and got us in our new car very quickly. also helped with turning in our old car early.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing a hassle-free experience. Congratulations! Best, William Granata, General Manager, 518-382-0274
9000 mile service and Inspection
Service was swiftly handled with care professionalism and a big thank you to Gerard for his care in making the whole process seamless , Thank you Gerard
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star rating! We are so happy you had such a great experience with Gerard and our service department.
AWESOME GROUP OF PEOPLE TO BE SERVE
I and My Husband have been a Loyal Customer since we purchase our 2014 Santa Fe going for car services,brakes and now 4-new tires. They are taking care of our car just as if it was theirs and we do Appreciate their CARING
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star rating! We are so happy you continue to receive such great customer service from our service department. We appreciate your loyalty more than you know!
Lincoln Service
Nick was great and very knowledgeable about my Lincoln and was very professional. Car was serviced and washed and ready when they stated it would.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star rating! We are so happy we were able to make your Lincoln service visit so pleasant.
Very helpful
I was in a car accident and had to get a car fast, but had no idea what I was doing. Derek made the process seamless and got me in my car the day after I first looked at it. Derek was super helpful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy we were able to help you fast and efficiently. Congratulations on your new, safe vehicle! Best, William Granata, General Manager, 518-382-0274
Excellent Service
I came in as a walk in and I was treated with great honesty, excellent customer service, and patience. I highly recommend using Paul, he was fantastic and very easy to work with. I will be back to purchase my next car with him!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your purchase! I hope you continue to enjoy your new vehicle! It is wonderful to know you feel confident in your decision to choose us as your dealership. It is imperative to us that we make the car-buying experience seamless and efficient and i am so happy this was provided to you during you recent visit with Paul. Best, William Granata, General Manager, 518-382-0274
Excellent
It was my best experience at a dealership. He was not pushy at all. I got the car that I wanted. I will definitely go back to Paul for my next car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this great review! I am so happy Paul and our team offered you such a great experience. Congratulations! Best, William Granata, General Manager, 518-382-0274
Was having old Linco[n repaired
Immediate attention to my needs from sales, as well as service (Bob). Very helpful from the initial contact to follow-up. Thank you everyone. You are appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this great review! I am so happy Don and our Service Team were able to help you quickly and efficiently. Best, William Granata, General Manager, 518-382-0274
My old Linc. Towncar was having significant problems.
Service had been recommended by the concierge at The Marriott. Wow, Bob at the Service Department took my car immediately and found two significant problems. Fast and courteous service. I strongly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Evening, We greatly appreciate the warms words about Bob! We are so very lucky to have him on our team. We are expecting great things from our Service Department. Thank you so much for your business and the 5 STAR review. We look forward to serving you again when your vehicle requires attention here at Fuccillo Lincoln Hyundai.Take care! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230
Great!
Friendly, helpful, accommodating. Very informative, took time to explain the process, what needed to be fixed, pricing, and answered questions without a problem. Highly recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Evening, Thank you for your very kind words. We appreciate you taking the time to give us a 5 STAR review! We are happy to know you had an all around fantastic service experience with us and we'll be looking forward to providing you with the same customer service on your next visit. Take care! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230