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Matthews Hyundai of Schenectady

(3,485 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2023 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award
New (518) 631-4867 (518) 631-4867
Used (518) 631-4962 (518) 631-4962
Service (518) 631-4968 (518) 631-4968

Reviews

(3,485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Hyundai of Schenectady from DealerRater.

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Perfect New Car

Had exactly what I needed in stock. Treated me with courtesy and made sure I understood all the cars features. Financing was arranged quickly and details about insurance and registration handled efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great feedback, I am so happy Vaske and our team provided you with a truly exceptional experience. Congratulations! Best, William Granata, General Manager, 518-382-0274

Best Deal Ever

Went into Fuccillo not really knowing what to expect. Luckily after dealing with a team of great representatives and sales team, they helped me get EXACTLY what I wanted. Very thankful and will recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am so happy our team was able to help you get into the vehicle you wanted! Congratulations and thank you for this great review! Best, William Granata, General Manager, 518-382-0274

tire leak

Went there because tire was low, all they did was put air in the tire, not checking to see if there was a leak in the tire

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, we appreciate and value your honesty. We never want our customers to feel like we have not met their expectations during any visit at our dealership. We want to assure you that we would never let you leave our dealership without making sure your vehicle is safe to drive.

Great experience

Great people and easy to deal with. Also gave excellent price. Would do business with this dealer again. Would also recommend this dealer to family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this great review, I am so happy Tim and our team were able to help you get into your new vehicle quick and efficiently. Congratulations! We look forward to working with you in the future. Best, William Granata, General Manager, 518-382-0274

replace timing belt

Service advisers were very efficient and helpful. Job was done in a timely fashion. Shuttle service was great. Driver was very courtious and friendly. Waiting room was fantastic, chairs very comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

That you for the great rating! We are so happy we were able to get you in a out in a timely manner and provide our shuttle service to you during your visit.

Kind, patient, fast service

Car had a minor problem, service checked it out and ordered parts right away and fixed immediately!! Everyone here is very helpful and nice!!! Great customer service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We are so happy you had such a great experience with our service department.

Hyundai KONA lemon

I bought a KONA which is a lemon. I’m on week four of getting the situation fixed but am in endless run around. You have my money, I have nothing. I have spoken to numerous people but am still left with nothing. Never buy a car here and never by a KONA. In the meantime, still I wait.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Good experience

Open to work with. Rosco Vaske was easy to work with didn't put pressure on . I would recommend Rosco again! Good experience at dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review! I am so happy to hear you had such a great experience with Vaske and our team. Congratulations! Best, William Granata, General Manager, 518-382-0274

Fast and accurate professional service

Guys were professional and fast gave a full report on my car told me about recalls I needed and gave me great advice on how to hang on my car longer as I just paid It off

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars! We are so happy to hear you had such a great experience with our service department.

Dealer review from Jill Davis

Dealership was clean and tidy. Plenty of tables to sit at while closing the deal. Paperwork was explained before I signed, Salesperson could give been a bit more out going and smile more. He said he wasn't a morning person.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, we really appreciate your honesty. Congratulations on your new vehicle! Best, William Granata, General Manager, 518-382-0274