Reviews
Outstanding customer service, very determind to earn our...
Outstanding customer service, very determind to earn our business. I would drive 4hrs again to do business with them... I love my new Dodge! Melissa
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chris was very knowledgeable and patient with all the...
Chris was very knowledgeable and patient with all the questions we had. Chris made the car buying experience a pleasent one. Our 6yr old daughter said Chris was AWESOME!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review! We're glad Chris Olson was able to help you purchase your New vehicle! If you have an questions or concerns in the future don't hesitate to contact us. We look forward to working with you in the future and hope you enjoy your New vehicle! Also, make sure to follow us on Twitter and like us on Facebook to receive exclusive coupons and special offers! Best Regards, Naperville Jeep Dodge Ram 888-584-8379
Quick turn around - zero post service issues, and I was...
Quick turn around - zero post service issues, and I was able to leave my rental car there when I was done! The cost - believe it or not - was also quite reasonable
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and selection! Dave and Chris were...
Excellent service and selection! Dave and Chris were able to advise me on everything I asked when purchasing my Jeep. I ordered a Jeep that was not available at the time and they were able to give me complete details of what I should expect with the model I chose. Will do business again, highly recommended dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review! We're glad David and Chris were able to help you purchase your New 2012 Jeep Grand Cherokee Altitude Edition! If you have an questions or concerns in the future don't hesitate to contact us. We look forward to working with you in the future and hope you enjoy your New 2012 Jeep Grand Cherokee Altitude Edition! Also, make sure to follow us on Twitter and like us on Facebook to receive exclusive coupons and special offers! Best Regards, Naperville Jeep Dodge Ram 888-584-8379
It was a pleasure working with Chris Olsen. His patience...
It was a pleasure working with Chris Olsen. His patience and knowledge of how everything worked with the vehicles was superb. I would highly recommend anyone interested in purchasing a vehicle there to see him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review! We're glad Chris Olson was able to help you purchase your New vehicle! If you have an questions or concerns in the future don't hesitate to contact us. We look forward to working with you in the future and hope you enjoy your New vehicle! Also, make sure to follow us on Twitter and like us on Facebook to receive exclusive coupons and special offers! Best Regards, Naperville Jeep Dodge Ram 888-584-8379
The dealership made the whole car buying experience so...
The dealership made the whole car buying experience so easy. They were straightforward and honest with the new car pricing and also gave me a respectable trade-in value for my car. I would highly recommend this dealership for a new car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback! We're very happy to hear that Chris Olson and David Foland was able to help you get the car you wanted. Please feel free to reach out to us if there's ever any question that you have. We look forward to working with you again and we hope you are enjoying driving your new vehicle. Make sure to follow us on Twitter and like us on Facebook! Thank you, Naperville Jeep Dodge Ram 888-584-8379
Really shocked how much knowledge and how painless they...
Really shocked how much knowledge and how painless they made the hole experience. We learned more in 25mins there, then 2 weeks of shopping around at other dealers. If you want to cut to the chase and get treat right! Go to Naperville Jeep. Thank you guys!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bill was very friendly to work with. I'm an apprehensive...
Bill was very friendly to work with. I'm an apprehensive female dropping my car off for service. I don't want to be taken advantage of. My husband and I had a sense, Bill would make sure we received an accurate diagnostic testing and our car was serviced correctly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was such a pleasure to work with both Chris and Dave!...
It was such a pleasure to work with both Chris and Dave! They made the "not so pleasant" experiences of buying a car, pleasant again! Chris was very knowledgable with the vehicle and Dave was great as far as being quick with prices and financing. One thing we truly hate about car dealerships is the waiting for prices and going back and forth a hundred times haggling - this was not the case - so we appreciated the fact that they also valued our time as well as theirs and didn't make us just sit around forever. Other dealerships should take note of this! Thanks again, it was truly a pleasure!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Its ok... Don't let the reviews fool you on this web...
Its ok... Don't let the reviews fool you on this web page. They are all days apart from echother sometimes many on the same day. Thats just not probable especially on a page like this. Take it how you want the Sales people are sales people. If you go in looking at cars believe me they come out like vultures if you walk out in the parking lot. All in all I don't feel like the price was that great but my 2004 Sahara had less the 70k miles on it and was garage kept and babied. BJ is smooth guy that is good at what he does and I bet could get any financing if you need it regardless of your situation. Would I purchase from here again. Probably not. Did I hate the place? No but they really need to work on there people skills.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
At Naperville Jeep Dodge Ram we take pride in providing a pleasant experience for each and every customer. Please contact our sales management team directly at 630-505-8282 to address your concerns.