Reviews
Excellent Service
I was able to work during my appointment. The waiting area was clean and quite for me to do that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Andy Thomas - GM - andy.thomas@brownscar.com
Fast and outstanding service
This was my first service at this Brown's location and can't say enough good things about my experience, answered all my question/concerns and nice to have my truck washed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Andy Thomas - GM - andy.thomas@brownscar.com
Great sales and finance staff.
The sales staff and finance person were easy to work with, helpful, and answered all our questions. The sales manager, Will, goes out of his customers, but it was equally impressive that he definitely takes care of his staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Andy Thomas - GM - andy.thomas@brownscar.com
clean car
I received friendliness, caring with the three people I worked with in sales and prior service with my old car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Andy Thomas - GM - andy.thomas@brownscar.com
Great Service
Prompt, efficient service. Vehicle was cleaned. Nice waiting area. Recall issue was resolved. Tires were inflated. Only went in for an inspe tion and only paid for inspection.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Andy Thomas - GM - andy.thomas@brownscar.com
Great Customer service
Service dept is always accommodating, efficient, and kind. I have had two Jeeps serviced with them but purchased at other Jeep dealerships and I’ve always been treated with professionalism and great support! Great customer service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Andy Thomas - GM - andy.thomas@brownscar.com
Great Service
Staff was very friendly and immediately assessed what I needed. I was told what needed to be done and that I could wait for completion of the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ronald and thank you for your kind words. We are very happy to hear that our staff was so attentive during your visit to our dealership, friendly, and gave insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Best, Andy Thomas - GM - andy.thomas@brownscar.com
2022 Ram Longhorn
Candidly, I was about to look elsewhere for a vehicle when Wali reached out to me to tell me about 2 new vehicles that arrived on the lot that fit what I was looking for. He gave me a lot of great information before I showed up, and followed through when my wife and I showed up on the lot. He also helped me work out getting a spray in bedliner, Tonneau top and running board steps lined up, so that I can pick up the car soon, with all of those things done, rather than chase my tail getting them done on my own. His care for us and his customer service is the ONLY reason we came and bought the truck. The rest of the staff was also pleasant and helpful.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Peter, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Brown's Sterling Chrysler Dodge Jeep RAM. We can’t wait to see you for your next servicing appointment! Best, Andy Thomas - GM - andy.thomas@brownscar.com
Quick oil change and state inspection
great customer service and they took care of my vehicle in a timely manner and even washed the vehicle without me asking.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jose, we are glad to hear you enjoyed your recent visit to our service department. At Brown's Sterling Chrysler Dodge Jeep RAM we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Best, Andy Thomas - GM - andy.thomas@brownscar.com
Great Service, Ask for Wilfredo
Wilfredo was great. Very charismatic and straightforward. Took care of everything and made it easy. In the finance office, I appreciate the fact that we didn’t have to go through every product add on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Andy Thomas - GM - andy.thomas@brownscar.com