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Jim Hudson Cadillac of Augusta

(107 reviews)
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Reviews

(107 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Hudson Cadillac of Augusta from DealerRater.

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They always address all of my concerns and keep me

They always address all of my concerns and keep me informed as they work on my car. They are very courteous and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

First class customer experience and after the sale

First class customer experience and after the sale service. I plan to return to Jim Hudson Cadillac for my future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that! Thanks for taking the time and letting us know.

We had a very pleasant and professional experience.

We had a very pleasant and professional experience. I would highly recommend this dealership and salesman to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation! We're delighted to hear that your experience at Jim Hudson Cadillac Augusta was pleasant and professional. We appreciate your support!

Great Service.

Great Service. Gave updates on what was being done on car. Also gave a loaner car while ours were being done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kenneth, we're happy to hear you appreciated the service and updates from Jim Hudson Cadillac Augusta. Providing a loaner car is just one way we aim to make your experience as convenient as possible. See you next time!

Rob and Mike are top Notch.

Rob and Mike are top Notch. They were ready for Me in a short time and let me know what was going on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review. Please let us know if you need anything else in the future!

David Owens was great.

David Owens was great. The facility was just ok, but due for renovations. The finance guy was not friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to us directly.

Great and personal service.

Great and personal service. The service experience with Jim Hudson Lexus is the reason I went to Jim Hudson in Columbia to buy my GMC Sierra Denali.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our service at Jim Hudson Cadillac Augusta made such a positive impression on you! Thank you for choosing us again, and we hope you're enjoying your GMC Sierra Denali.

All associates were courteous, knowledgeable and helpful

All associates were courteous, knowledgeable and helpful in every way. Our first time using Hudson but will certainly come back. Thanks for a very positive experience. Special kudos to Avery, Kevin, Michael and Darnell,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear about your great service experience at our dealership! If there is anything further we can do to assist you, please let us know!

Everyone was very nice and helpful Nick was very

Everyone was very nice and helpful Nick was very helpful to my issues and answered All my questions about issues

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

John, we're delighted to hear that Nick and the team at Jim Hudson Cadillac Augusta were able to assist you so well. Thank you for sharing your experience with us!

Nick took great care to make sure all my concerns were

Nick took great care to make sure all my concerns were met. He even came and picked me up when my truck was ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Nick went above and beyond for you at Jim Hudson Cadillac Augusta. Thanks for sharing your experience with us!