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Jim Hudson Cadillac of Augusta

(107 reviews)
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Reviews

(107 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Hudson Cadillac of Augusta from DealerRater.

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This was my first time to have my Cadillac serviced at

This was my first time to have my Cadillac serviced at Jim Hudson’s everything went well I’m sure I’ll return in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review. Please let us know if you need anything else in the future!

Always friendly and ensures that you leave happy!

Always friendly and ensures that you leave happy!! Best customer service I have found in quite some time!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review. Please let us know if you need anything else in the future!

Excellent, quick and friendly service, rob at the service

Excellent, quick and friendly service, rob at the service was professional, courteous, and quick to call back with an estimate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Rob provided you with excellent and efficient service at Jim Hudson Cadillac Augusta. Thank you for sharing your positive experience!

Dylan is an excellent people person.

Dylan is an excellent people person. P Businesses need more like him. He is very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Andy! We're thrilled to hear that Dylan made such a positive impression with his professionalism and people skills. At Jim Hudson Cadillac Augusta, we truly value our team members who go above and beyond for our customers. We appreciate your feedback and look forward to serving you again!

My visit with Jim Hudson Cadillac was great,

My visit with Jim Hudson Cadillac was great, professional, and very helpful. Rod is and excellence server and he's thoughtful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that your experience at Jim Hudson Cadillac of Augusta was professional and helpful. Rod truly embodies the level of service we strive for, and we’re glad to know he made a positive impact during your visit. We look forward to serving you again!

12/27/2024 A great business, very pleasant, helpful, and

12/27/2024 A great business, very pleasant, helpful, and show concerns. Facility nicely kept.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're so glad to hear that your experience at Jim Hudson Cadillac Augusta was pleasant and that our team was helpful and attentive. We take pride in maintaining a clean and welcoming facility, and we truly appreciate your feedback. We look forward to serving you again!

I received very good customer service and can rely on

I received very good customer service and can rely on them to keep my car in good running condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by to leave Jim Hudson Cadillac Augusta a wonderful review! It's a pleasure to assist you with your service needs.

I have been very pleased with this dealership, very

I have been very pleased with this dealership, very prompt and courteous service Every time I have meeting them, they have taken care of everything. This is greatly appreciated. Wish Moore were like this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you've consistently had a positive experience with our team at Jim Hudson Cadillac Augusta. Your appreciation means a lot, and we're here whenever you need us!

The dealership employees are customer focused.

The dealership employees are customer focused. As a visitor I felt welcome. Pleasant atmosphere. Nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Cassandra, we're delighted to hear you felt welcome and enjoyed the atmosphere at Jim Hudson Cadillac Augusta. Thank you for sharing your experience with us!

Great Service!

Great Service! They got me an appointment the next morning. Friendly staff!! Very courteous and polite. Overall wonderful experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Sirena, for your kind words! We’re so glad to hear you had a wonderful experience with our team at Jim Hudson Cadillac Augusta. Providing prompt, friendly, and courteous service is our priority, and we’re happy we could meet your expectations. We look forward to assisting you again in the future!