Reviews
I was able to find exactly what I was looking for
I was able to find exactly what I was looking for everyone was very helpful and nice and I will be purchasing my next car from this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear you found exactly what you were looking for at Jim Hudson Cadillac Augusta! Our team is always here to help, and we look forward to assisting with your next car purchase. Thank you for the kind words!
Gary Settles was professional and quite attentive taking
Gary Settles was professional and quite attentive taking time to answer ll my questions…Financial closing was quick and efficient and fully paperless making it easy to keep at home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Gary provided attentive service and made your experience at Jim Hudson Cadillac Augusta smooth. It's great to know the paperless financial closing process was convenient for you. Thank you for sharing your feedback!
Good company.
Good company. Excellent service.,Rob Fraley was my service writer and he does an excellent job of communicating. Good personality. .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're thrilled to hear you had a great experience with Rob and our team. We look forward to serving you again!
Awesome place to buy your car and have it serviced.
Awesome place to buy your car and have it serviced. Special thanks to Rob Fraley and Larry Wilson for such kindness and great service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your quality experience with Rob and Larry! We appreciate your business and hope to see you again soon!
Everything from the time I call until the job was
Everything from the time I call until the job was completed. I was treated with the up most respectful way
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear that! Thanks for taking the time and letting us know.
I called Saturday afternoon about a replacement battery
I called Saturday afternoon about a replacement battery and installation and they got us in the same day and we were good to go. Plus they cleaned our vehicle. Awesome customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad our team at Jim Hudson Cadillac Augusta could assist with the battery replacement and provide some extra care by cleaning your vehicle. We appreciate your support!
Mickey was outstanding I received great service in a
Mickey was outstanding I received great service in a timely mater !! I was well pleased with my service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Mickey provided you with outstanding service at Jim Hudson Cadillac Augusta! Thanks for sharing your positive experience!
I was very pleased with Jim Hudson in Augusta however, I
I was very pleased with Jim Hudson in Augusta however, I purchased my car I’m month and a half ago in Columbia a Cadillac XT five and I took it to Jim Hudson because I had some issues found out that Colomb never put an SD card in my car which means Some of the options don’t work. I’m waiting for a call from Augusta to see if they’ve been able to get the card from Columbia, but I am very discouraged about the way I was treated Columbia.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you had a positive experience with Jim Hudson Cadillac Augusta. We're sorry for the inconvenience caused by Columbia and are working to resolve this issue as quickly as possible. Thank you for your patience!
Excellent, great customer service and excellent
Excellent, great customer service and excellent turnaround time with my truck. I'm very pleased
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lamar, thanks for giving us the opportunity to serve you! - The Jim Hudson Cadillac Augusta Team
Customer service was excellent and they kept me informed.
Customer service was excellent and they kept me informed. I would recommend the service department to friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the recommendation! We're delighted to hear that our service department at Jim Hudson Cadillac Augusta provided excellent customer service and kept you informed. We appreciate your support!