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KIA of Port Charlotte

(4,264 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 9:00am–6:00pm Closed
New (888) 472-7083 (888) 472-7083
Used (888) 607-7370 (888) 607-7370
Service (877) 968-7075 (877) 968-7075

Reviews

(4,264 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The service department is very well run.

The service department is very well run. Everyone is friendly and the waiting area is clean. We always service our Kia’s there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and your positive comments. We look forward to seeing you again!

Great job helping us get into a car fast.

Great job helping us get into a car fast. Easy process and friendly sales people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you David for sharing your five star experience with our team. We appreciate you choosing us for the purchase of your new Kia!

Good service, kindness attention and they keep us

Good service, kindness attention and they keep us informed . You are getting opportunity and fadt service than before

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our Service Department!

Great customer service!

Great customer service! Everyone was so polite and very attentive. Had the answers to all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your five star experience with our Service team and look forward to seeing you again!

Our motor was replaced, coverd by warranty.

Our motor was replaced, coverd by warranty. Then we were told the alternator needed to be replaced, although it was working fine, because the pulley was making a noise. Estimate $1,000. This wasn't broken or making noise before the motor was replaced. My daughter has a Telluride and every time she has work done, there is a problem and she has to bring it back. Nothing but problems with this KIA dealer since Fuccillo.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback regarding your experience with our Service Department. We strive to provide excellent service and apologize for falling short of expectations. Your review has been passed along to our management team so we can better understand how to improve.

Efficient and courteous service in a timely manner.

Efficient and courteous service in a timely manner. It’s always a pleasure to go to Fucclllo Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Bruce for sharing your five star experience with us. We appreciate you coming to us for your service and maintenance needs and look forward to seeing you again.

Consumer response

Thank you. My pleasure!

Felt very comfortable with everyone’s kindness all was

Felt very comfortable with everyone’s kindness all was very knowledgeable I will continue business with this facility

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five star experience with us! We're glad to hear all worked out well and we look forward to seeing you again.

Employees ready to help customer with options.

Employees ready to help customer with options. Pleasant and helpful. Will plan to return as needed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five star experience with our team. We're glad to hear all worked out well and we look forward to seeing you again!

Kia of Port Charlotte provides excellent service.

Kia of Port Charlotte provides excellent service. I have been a Kia customer since April 2021, I congratulate the staff. They are doing good work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our Service team. We thank you for your loyalty and look forward to seeing you again!

Consumer response

Thank you. I wish Kia of Port Charlotte the best going forward.

La atención que le dan al cliente es excelente, al igual

La atención que le dan al cliente es excelente, al igual que el servicio. Lo recomiendo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Gracias por compartir tu gran experiencia con nosotros. Agradecemos que nos elija!