Reviews
Service was performed while I was busy doing something
Service was performed while I was busy doing something else with my time. Tech called me when car was ready. Price was higher than I expected for an oil change.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our Service Department. We do our best to price fairly in the face of cost increases and our pricing is displayed prominently on our menu board to avoid any confusion. We do look forward to seeing you again!
Purchased vehicle because Bill made it simple & easy.
Purchased vehicle because Bill made it simple & easy. Also vehicle was fairly priced. Thanks Bill!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your five star experience with Bill! We appreciate you choosing us for your purchase and hope you enjoy your new Kia.
My service advisor provided me with outstanding customer
My service advisor provided me with outstanding customer service. He was professional, courteous and knowledgeable. , and treated me with the utmost respect.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your five star experience with Marc in Service. We appreciate your business and look forward to seeing you again!
Salesman was great and knowlegable and new his product.
Salesman was great and knowlegable and new his product. Staff was courteous. Dealership was clean
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your five star experience with Sam. We appreciate you choosing us and hope you enjoy your new Kia!
Quick and courteous.
Quick and courteous. Worked us in early so we could make other appointments on time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you sharing your positive experience with Steven in Service! Thank you for your business.
Was never called when vehicle ready.
Was never called when vehicle ready. When i came to get vehicle, service adviser was not notified that i was in waiting area, prolonging my wait. Vehicle was not cleaned after service.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We do apologize for any inconvenience regarding your service visit. Your comments have been passed on to management so that we can be sure to provide excellent service on your next visit.
It was nice to see the staff at this dealership happy and
It was nice to see the staff at this dealership happy and talking with all of the customers. It was very comforting compared to high-pressure sales dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Shari for sharing your pleasant buying experience with us. We appreciate you choosing us for your purchase and hope you enjoy your Kia!
Very friendly and professional.
Very friendly and professional. Salesman was very helpful and would rate him and the manager A+
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your five star experience with Frank in sales. We appreciate your business and hope you enjoy your new Kia!
Kia if Port Charlotte are very Friendly and Bill Shallow
Kia if Port Charlotte are very Friendly and Bill Shallow was extremely helpful with getting me into my new Sportage. I love it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your five star rating and positive comments. We appreciate your business and hope you enjoy your new Sportage!
Everyone from Anthony the Porter to Vivian.
Everyone from Anthony the Porter to Vivian. Prompt accurate service, and I knew everything that was going on. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with our Service department! We appreciate your business and look forward to seeing you again.