Kia of Port Charlotte

Kia of Port Charlotte has very deceptive practices. I spent time on the internet prior to my visit. For Stock# 7254358 I was given a sale price of $28,584 which clearly stated a $4,676.00 Dealer Discount. Upon arrival I was told I would not qualify for everything in that discount. However, no one could tell me what discounts were included in that number. James and Derek came with a $40,000.00 out the door price for this vehicle. I asked for my keys, they countered with $36,000.00 out the door. We settled on a 35,000.00 out the door though it was not explained to me that to arrive at this price, my trade-in, Veterans and Kia Finance Rebate would be utilized. Given one price for the Car on the internet and discovering another is similar to baiting and switching. The finance manager really had no interest in going over the sale with me. He just wanted me to sign so he could get on his way and not have to explain the overall details of the sale. I really should have left once discovering these deceitful practices. The bottom line according to their internet is that I should have gotten the car out the door right around 32,000.00 versus the 35,026.00. I love the statement on their internet, " The Price you see is the Price you pay! No Markups Or Addendums!". NOT! The car is great, no remorse in my purchase though I will think twice before dealing with this dealership in the future and you should do likewise.

Kia of Port Charlotte has very deceptive practices. I spent time on the internet prior to my visit. For Stock# 7254358 I was given a sale price of $28,584 which clearly stated a $4,676.00 Dealer Discount. Upon arrival I was told I would not qualify for everything in that discount. However, no one could tell me what discounts were included in that number. James and Derek came with a $40,000.00 out the door price for this vehicle. I asked for my keys, they countered with $36,000.00 out the door. We settled on a 35,000.00 out the door though it was not explained to me that to arrive at this price, my trade-in, Veterans and Kia Finance Rebate would be utilized. Given one price for the Car on the internet and discovering another is similar to baiting and switching. The finance manager really had no interest in going over the sale with me. He just wanted me to sign so he could get on his way and not have to explain the overall details of the sale. I really should have left once discovering these deceitful practices. The bottom line according to their internet is that I should have gotten the car out the door right around 32,000.00 versus the 35,026.00. I love the statement on their internet, " The Price you see is the Price you pay! No Markups Or Addendums!". NOT! The car is great, no remorse in my purchase though I will think twice before dealing with this dealership in the future and you should do likewise.

I was rushed by fiancé dept. Fees were not discussed. Purchased a car in January 2025 with 20000 miles. By April the transmission went. Dealership had car for 7 weeks. Traded that in and purchased a k4. Black. Dealership offered a price on another k4 red and I ended up purchasing that one. The black k4 was only in my name for about an hour and never left the lot. In the end I was charged $6000 for dealer fees. That to me this is just gouging the customer. All this happened in one day at the same dealership. I will never do business with this dealership again and would never recommend them. The only good part was. My sales person Cody.

One and done. Adios. Will not ever consider any more business there. Could not get in touch with anyone in finance by phone or text. Sux.

The service agent did not come out to greet me at the car. I sat in the car for a few minutes before thinking “maybe that’s not how it’s done here at Kia”. My wait was 4 hours for unscheduled rotors to be resurfaced. This car was purchased 2 days ago and only has 5000 miles but still needed these rotors replaced. The service agents were pleasant. The mechanic Lucas did an outstanding job and worked quickly!! I love the service window where we can watch what’s being done! Another shout out to my sales agent Shelton. He checked on me multiple times, asking if he can do anything or get me anything. He’s been great!!! Give that guy a raise!

I had a great experience at Kia Port Charlotte working with Joel. Not only was the in-store experience smooth and enjoyable, but we also received a follow-up call the next day from their customer care team. A young lady named Jayla checked in to see how the vehicle was treating us and made sure we didn’t have any unanswered questions. Exceptional service from start to finish—1000% recommend

⭐️⭐️⭐️⭐️⭐️ I had an excellent experience buying my Kia Sorento with Silvio Hernández at Kia of Port Charlotte. He was very kind, professional, and helped me through the entire process without any pressure. He answered all my questions and offered several options until we found the perfect car for me. I highly recommend him if you’re looking to buy a car.

Christopher Nelson has been outstanding as a sales person. He has assisted me on several occasions with setting up apps for my new Seltos & even helped me with installing my car seat for my dog! It’s a pleasure to visit this dealership! They even have awesome coffee ☕️

Very modern dealership, large showroom and service waiting area. Friendly, efficient staff and management. Huge inventory of vehicles available. I appreciate the team effort to make us a deal ! Thank you, Chris Nelson, for your hard work.

Amazing Experience Buying My Cadillac Escalade I had an outstanding experience with Silvio at Kia of Port Charlotte when purchasing my Cadillac Escalade. From the very beginning, he was professional, patient, and extremely knowledgeable about every detail of the vehicle. He helped me find exactly what I was looking for and answered all my questions without any pressure. The Cadillac Escalade I purchased exceeded my expectations — it’s stylish, powerful, and packed with all the comfort features I was hoping for. Thanks to Silvio’s excellent service, the whole process was smooth and stress-free. I highly recommend him to anyone looking for a great car and top-notch customer service.