Reviews
John N is a snitch and can't back his remarks.
John N is a snitch and can't back his remarks. Had a deal well worked out. Walks in the back office and tells that I use a broker while im signing.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
-We are so sorry to hear of your recent experience with us. Please call Laura at 703-778-3802 so we can make things right for you!
Alexandria Toyota is easy to deal with and close to where
Alexandria Toyota is easy to deal with and close to where I live. They also have an excellent service department.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the high-star rating! We are so glad to hear your experience with us was so positive. Take care!!
I had a great experience with Alexandria Toyota on my
I had a great experience with Alexandria Toyota on my recent new car purchase. The car that I wanted was in transit. Marco Trigoso from sales helped secure the vehicle and kept me informed of the vehicle status as it worked its way to the dealership. Marco called when the car arrived two weeks later and I went to pick it up. I met with Imad Alkadi , Finance Manager. Imad was great. Explained everything in detail, answered all my questions. I signed a few documents and out the door. The car was ready out front. I think the whole process was about two hours. This was a low stress process and transparent with numbers and paperwork. Nice work Marco and Imad! Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, what a glowing review! Thank you for taking the time to share about your experience with our team. We are so glad to hear everything was transparent and stress-free, as we believe that is the best way to do business! Congrats and enjoy your new car!!
I recently purchased my second vehicle from Alexandria
I recently purchased my second vehicle from Alexandria Toyota. The salesman was very straightforward and help me get through the process quickly; he made sure I knew what to expect. Plenty of cars to chose from and I purchased my dream car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your awesome review! We really appreciate you taking the time to let us know how we did. Congrats on your new car!!!
The service department is terrific.
The service department is terrific. Despite the many cars they had to deal with, they were as quick as possible and had me out of there exactly when promised. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We look forward to working with you again in the future!
Jenny has been my service rep over the years for my 2005
Jenny has been my service rep over the years for my 2005 Prius and now my 2022 Prius. I always wait for my car and she keeps me up-to-date as to the time it will be ready. She always tells me what to expect as she hears from the mechanic and then reviews the final read out so I can anticipate when my brakes, tires, etc. will need attention. She is knowledgeable and always pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the terrific review and for recognizing Jenny's dedication to customer service. We look forward to working with you again in the future. Take care!!
Mr. Leonel Munoz had been my service representative for
Mr. Leonel Munoz had been my service representative for years. He had done a remarkable job keeping me well-informed of the time frame my vehicle will be completed. Such extraordinary customer service skills. He is definitely due for some type of incentive. Kudos to a job well done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing about your experience with Leonel! We will be sure to pass along your kind words. Take care and we look forward to working with you again in the future!
Manny Rivera and his team is the Best.
Manny Rivera and his team is the Best. Excellent customer service and very satisfied with the work they do.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 star review! We appreciate it!
All staff were very helpful, patient and friendly.
All staff were very helpful, patient and friendly. Our salesperson Mathew was great! He answered all our questions with extreme patience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service rep was cordial and efficient in assessing
Service rep was cordial and efficient in assessing problem and kept me updated with frequent text messages and phone calls as to diagnostic and repair status
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair