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Acura Highland Park

(509 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2023 state dealer award
View 5 awards
2023 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (847) 278-8904 (847) 278-8904
Used (847) 847-2885 (847) 847-2885
Service (847) 847-2250 (847) 847-2250

Reviews

(509 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura Highland Park from DealerRater.

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Exceptional service value at reasonable prices. The staff...

Exceptional service value at reasonable prices. The staff is extremely capable and responsive to all inquiries.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always polite, thorough and professional. Great service....

Always polite, thorough and professional. Great service. My husband used to take the car in for service but now I drive him there and they always remember my name.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Courtney did a great job of setting expectations, time- &...

Courtney did a great job of setting expectations, time- & cost-wise & delivering on those expectations. Thanks Courtney!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service experience. They promptly completed the...

Great service experience. They promptly completed the service and did everything that was required. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was great service, fast and efficient and able to address...

Was great service, fast and efficient and able to address all of the items we discussed in advance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very satisfied with the service, very friendly and...

Very satisfied with the service, very friendly and helpful .I will be back for my next appointment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good communication, let me know what is needed given...

Good communication, let me know what is needed given acura maintenance guidelines but no high pressure to complete. Completed in time estimated. Overall, good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

El servicio excelente se siente en familia el trato que...

El servicio excelente se siente en familia el trato que brindan a los clientes es muy satisfactorio cada ves que llamo el servicio que dan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Por su puesto es excelente

Consumer response

Es excelente servicio

Consumer response

Me encanta servicio y atención

When I arrived for my appt. they took care of everything...

When I arrived for my appt. they took care of everything right away. Employees were very helpful and personable. Roger was the employee I worked with and he was friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The guy who helps me all the time is the best. Honest...

The guy who helps me all the time is the best. Honest and kind

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.