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Acura Highland Park

(514 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2023 state dealer award
View 5 awards
2023 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (847) 278-8904 (847) 278-8904
Used (847) 847-2885 (847) 847-2885
Service (847) 847-2250 (847) 847-2250

Reviews

(514 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura Highland Park from DealerRater.

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Very satisfied with the service, very friendly and...

Very satisfied with the service, very friendly and helpful .I will be back for my next appointment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good communication, let me know what is needed given...

Good communication, let me know what is needed given acura maintenance guidelines but no high pressure to complete. Completed in time estimated. Overall, good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

When I arrived for my appt. they took care of everything...

When I arrived for my appt. they took care of everything right away. Employees were very helpful and personable. Roger was the employee I worked with and he was friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

El servicio excelente se siente en familia el trato que...

El servicio excelente se siente en familia el trato que brindan a los clientes es muy satisfactorio cada ves que llamo el servicio que dan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Por su puesto es excelente

Consumer response

Es excelente servicio

Consumer response

Me encanta servicio y atención

The guy who helps me all the time is the best. Honest...

The guy who helps me all the time is the best. Honest and kind

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The routine service was terrific. From the moment the car...

The routine service was terrific. From the moment the car was dropped off to the time I picked it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Service team at Pauly Acura is always responsive and...

The Service team at Pauly Acura is always responsive and courteous. They provided on time service, addressed basic needs, and recommended additional service that was appropriate at this time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

John was great he came out to my office to deliver the...

John was great he came out to my office to deliver the car and showed me all the features of the car was very friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service, always reliable, one can definitely rely...

Great service, always reliable, one can definitely rely on them for regular maintainance of the car on a regular basis. They always recommend what is really needed & nothing unnecessary, will go back for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My husband and I enjoyed visiting with Bob. He is always...

My husband and I enjoyed visiting with Bob. He is always entertaining and makes the wait go by faster. Needless to say, it was time to get maintenance done on my car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.