Skip to main content

Acura Highland Park

(572 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2023 state dealer award
View 5 awards
2023 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (847) 278-8904 (847) 278-8904
Used (847) 847-2885 (847) 847-2885
Service (847) 847-2250 (847) 847-2250

Reviews

(572 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura Highland Park from DealerRater.

Want to share your experience with this dealership?

Write a review

I'm very satisfied with the service.

I'm very satisfied with the service.Every one is kind and nice.I recommend Acura service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were so fast and explained every single thing they

They were so fast and explained every single thing they did to the car. Very pleasant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was excellent and staffs attentive to client’s

Service was excellent and staffs attentive to client’s car issues..Will recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

You fixed my sons AC before he left for his first

You fixed my sons AC before he left for his first assignment in the Navy. He was extremely appreciative that it was repaired quickly for a super reasonable price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, strong expertise, good advice, great

Friendly, strong expertise, good advice, great communication. I will continue to do all my Acura service at Pauly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent dealership.

Excellent dealership. Great sales, service, & parts depts and staff. Very professional. Reasonable pricing. Flexible scheduling for service as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

thorough and friendly service.

thorough and friendly service. Due to very low mileage they were able to suggest and offer some modified flexibility to the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service from scheduling call to work

Great customer service from scheduling call to work completion. Staff took time to address additional questions!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

John Pyune was excellent.

John Pyune was excellent. He explained everything about the 2022 Acura MDX that I just leased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience buying our Acura from Pauly.

I had a great experience buying our Acura from Pauly. I negotiated with John Pyune over the phone and he was great. He was honest and not pushy. He never pressured us to come in to get the best price. When we went to check out the car we negotiated over the phone, it was ready and no hidden charge surprises. It was such pleasant change from the usual dealer tactics. I highly recommend Pauly Acura and ask for John Pyune.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.