Reviews
Attentive, complete, patient explanations and desire to...
Attentive, complete, patient explanations and desire to serve. This is my second SUV purchased from and serviced at Pauly; in all ways helpful and flexible over the last 7-8 years
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent experience all around. Tre did a great job....
Excellent experience all around. Tre did a great job. Explained everything, car was spotless. Appreciate the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very knowledgeable and professional service department....
Very knowledgeable and professional service department. Ease in making appointments, very accommodating. Service area near and clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership and service department are great. They...
The dealership and service department are great. They handled all my needs quickly and efficiently and I highly recommend them for any of your automobile service needs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been a customer of this dealership for almost 20...
I have been a customer of this dealership for almost 20 years, having bought two cars, and had them both serviced there. They are real professionals, extremely helpful, and very courteous. My experiences have been outstanding! Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Branko Great salesman Frank in finance was greatThe 1st...
Branko Great salesman Frank in finance was great The 1st dealership that actually listened when I said I didn’t want to spend entire day waiting on osperwirk
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fabulous service as always! High level of communication,...
Fabulous service as always! High level of communication, professional, courteous. The repair was done quickly and at a fair price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As always, the service at Pauly Acura is top notch. It’s...
As always, the service at Pauly Acura is top notch. It’s the reason I keep buying cars there even though I don’t live close. It was a particularly stressful day and when Roger offered me a loaner car it made all the difference!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding service every time! The team is...
Outstanding service every time! The team is professional, knowledgeable, courteous, and fair! They are trusted advisors in regards to our vehicle. Roger and the entire team has always made sure that they put the customer safety first. I am confident that after leaving the service department, my vehicle received the care it needed to run safely. We purchased our vehicle new from Pauly and it now has over 100,000 miles. We have only gotten service from Pauly's service department. They are always honest and fair with what needs to be done as well as the pricing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great customer service and performs service work...
Always great customer service and performs service work promptly. Cannot not ask for a better experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair